I like the app. I don't like that you cannot save your videograms and JPay or the facility erases the older ones same with email to make more room....well that is like erasing our memories since we cannot save our previous videos of time spent with loved ones. So unfair.
Not great Its convenient to send money, when jpay actually lets you send it. I haven't been able to send my brother money for over a year. He's told me that his counselor says the jail isn't blocking him from receiving money, so i emailed jpay. They replied, telling me to call. I called and they gave me a different number to call. No one answered, so I left a message and of course, no one called back. Called again, same thing. So, customer is useless and may as well be non-existent. Pre-paid email rarely works. Sucks
Stupid I cant send pictures and its been going on for over 2months i have wrote several times for them to fix the issue and they still havent smh
Easy as 1, 2, 3 I love this app. It's so easy to use. It's simple to understand. I would recommend this app to my family and friends. What a great and easy way to keep in touch with your love-ones and your friends.
EASY LOVE IT Helps keep my loved one informed. So much easier. Its easy to understand and do..
Stamps Its easy to use and I love being able to email my loved one but I cant do a pre-paid messaged to them now that this app got updated
This month was almost all bug fixes – we corrected issues that caused the app to crash when loading emails, changing passwords, or buying stamps. We also made some minor design changes. Happy new year!
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