Brother Mobile Connect

Brother Industries, Ltd.

About this app

Get ready for a unified experience between your printer and device with Brother Mobile Connect.

From the app, you can:

Print from and scan-to your mobile device with ease
- Quickly and easily set up an eligible Brother printer with guided steps
- Print, copy, and scan from virtually anywhere with Connect Advance*
- Access your Printer Dashboard for supplies monitoring, pages printed, and settings
- Manage your Refresh EZ Print Subscription for automatic delivery of Brother Genuine Ink & Toner before you run out

GET REWARDS WITH A CONNECTED PRINTER
- PERSONALIZED SAVINGS on ink & toner
- FREE 6-month extended printer limited warranty**
- Access to your Printer Dashboard***

MANAGE INK & TONER
Brother Mobile Connect allows you to easily monitor ink and toner levels on up to five devices. Running low? Get the right supplies, when you need it, through the app. Ink and toner level monitoring through the app is available on all cartridge-based inkjet printers and laser printers.

GET AMAZING PRINTING PERKS
Brother Mobile Connect users receive personalized offers. Enable push notifications to ensure you don't miss out!

INK & TONER DELIVERED BEFORE YOU RUN OUT WITH A REFRESH EZ PRINT SUBSCRIPTION****
Activate and manage your Refresh EZ Print Subscription, the smart ink & toner delivery service from Brother, directly through the app.

Check if your model supports Brother Mobile Connect on the Brother support website: https://support.brother.com/
If your model is not supported, use the Brother iPrint&Scan app. To improve the application, send your feedback to [e-mail].
Please note that we may not be able to respond to individual emails.

*Free Brother Mobile Connect App download, wireless connection, and connection of an eligible printer with Brother are required. Compatibility may vary by device, operating system and country.
**Limited warranty extension is available for select models and only on products with at least 3 months of original product warranty remaining. Maximum warranty coverage period if three years (including standard and extended).
***Feature availability may vary by country or region.
****Refresh EZ Print Subscription is subject to availability and is not available in all countries.

Ratings and reviews

Holy moly what a horrible first launch process. I was redirected to a browser 6 times, prompted to accept notifications, firmware update, ink subscriptions. Get out of my face. I'm not updating my printer because my third party ink finally works, and if it ever stops working, I'm dropping this printer from a 10 meter high window. Brother becomes more anti-user with each passing year.

Absolute palaver, setting up our new printer felt like how you would set it up in the early days of computing. Let's start, first download the iPrint and Scan app, nope, told I needed the Connect app where you can't just simply add your machine without registering it again if you want to print from multiple devices. You're lucky if it finds the printer on the app. Did that work no, but apparently there's another apps, the Plugin, which is spotty at best. Brother, you need to simplify things.

Worked absolutely fine up until yesterday. Today it's completely refusing to connect to the phone that it knows is there. Nothing has changed. I've spent the whole afternoon uninstalling and reinstalling everything to no avail. Exceptionally difficult to set up in the first place... The printer is now completely useless as we use it for tablets and PCs. Edited to add, it's no use keep replying to comments with please contact us ... There's clearly an issue that needs a fix!

What’s new

- Added functionality to support our new user platform
*Not available in all countries