Brother Mobile Connect

Brother Industries, Ltd.

About this app

Get ready for a unified experience between your printer and device with Brother Mobile Connect.

From the app, you can:

Print from and scan-to your mobile device with ease
- Quickly and easily set up an eligible Brother printer with guided steps
- Print, copy, and scan from virtually anywhere with Connect Advance*
- Access your Printer Dashboard for supplies monitoring, pages printed, and settings
- Manage your Refresh EZ Print Subscription for automatic delivery of Brother Genuine Ink & Toner before you run out

GET REWARDS WITH A CONNECTED PRINTER
- PERSONALIZED SAVINGS on ink & toner
- FREE 6-month extended printer limited warranty**
- Access to your Printer Dashboard***

MANAGE INK & TONER
Brother Mobile Connect allows you to easily monitor ink and toner levels on up to five devices. Running low? Get the right supplies, when you need it, through the app. Ink and toner level monitoring through the app is available on all cartridge-based inkjet printers and laser printers.

GET AMAZING PRINTING PERKS
Brother Mobile Connect users receive personalized offers. Enable push notifications to ensure you don't miss out!

INK & TONER DELIVERED BEFORE YOU RUN OUT WITH A REFRESH EZ PRINT SUBSCRIPTION****
Activate and manage your Refresh EZ Print Subscription, the smart ink & toner delivery service from Brother, directly through the app.

Check if your model supports Brother Mobile Connect on the Brother support website: https://support.brother.com/
If your model is not supported, use the Brother iPrint&Scan app. To improve the application, send your feedback to [e-mail].
Please note that we may not be able to respond to individual emails.

*Free Brother Mobile Connect App download, wireless connection, and connection of an eligible printer with Brother are required. Compatibility may vary by device, operating system and country.
**Limited warranty extension is available for select models and only on products with at least 3 months of original product warranty remaining. Maximum warranty coverage period if three years (including standard and extended).
***Feature availability may vary by country or region.
****Refresh EZ Print Subscription is subject to availability and is not available in all countries.

Ratings and reviews

The new updated app made it a breeze to connect to my printer after it was setup to work with my mobile device. Previously it only worked sometimes, & with my laptop always in the shop (due to warranty I can't remedy it myself) there it goes again... Now printing is super simple with my smartphone. I was even able to update the firmware on my printer!

The app does what it needs to do. It isn't fancy, but it doesn't need to be. I could do without the constant reminders about the ink subscription. The printer itself is infuriating garbage. I rarely need to print, so the ink dries out between uses, meaning I have to buy a whole new set of ink cartridges every time I want to print a couple of documents. Even getting to the scanner, I have to dismiss multiple notifications about the ink and firmware, and if I take too long, a new one pops up.

Works one minute, the next says printer is offline, the next minute it works again, having changed nothing. Unreliable and annoying to work with. Meanwhile my husband has an iPhone and his phone connects automatically (directly with no clunky app to download) to his brother printer and he never has issues. The printer is fine but it's been a pain using it with every android phone I've had.

What’s new

- Added functionality to support our new user platform
*Not available in all countries