Luziejames Academia
I used to love this app. High quality videos, ad-free, subtitles are good, that was way back 2020. But now, I don't know anymore. Every literally 20 seconds an ad keeps on popping, only 480p quality video, even subtitles are not accurate anymore! I know it's just business, but please, fix this. Latest updates don't feel like an update, it's a DOWNGRADE!
1,057 people found this review helpful
BALABOOM PTE. LTD.
April 16, 2024
Dear user, thank you for your feedback, and we apologize for the inconvenience caused by the advertising. We will inform our team of your feedback, and we will continue to adjust the app and improve user experience. I hope you can continue to support us and give us a 5-star rating. Thank you for your support and understanding~
Noel Dacara
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Update: The ads no longer show on premium unlike before, but it has new issues now. Most short videos freezes after a few seconds playing, you need to scroll through the video to make it work again. Also the subtitles freezes if you switch apps or lock your phone and resume the video later. You need to browse back and reopen the video to make the subtitles work again.
759 people found this review helpful
BALABOOM PTE. LTD.
January 29, 2024
Dear user, thank you for your feedback, and we apologize for the inconvenience caused by the advertising. We will inform our team of your feedback, and we will continue to adjust the app and improve user experience. I hope you can continue to support us and give us a 5-star rating. Thank you for your support and understanding~
Artugue Romeranzf Nikole B
I used to love this app, but because of the new update, I want to uninstall it. The said update is absolutely a DOWNGRADE!! There are problems in the subtitles of downloaded vids, the subs won't appear even if they're downloaded, and the limit in downloads sucks. You need to watch ads just to be able to download. Ads would also appear in the search section, which used not to, and It's so annoying. Please revoke this so called update of yours and bring back the old one. Thank you.
1,310 people found this review helpful
BALABOOM PTE. LTD.
March 29, 2024
Thank you for making us aware of the issue. We’re apologize for the inconvenience this may have caused. You can send detailed information and screenshot through Me -> Feedback -> Additional Details in the App. We will locate and troubleshoot the issue based on your feedback. I hope you can continue to support us and give us a five-star ratings~