My BT

2,111

Download the award-winning My BT app to get straightforward service at your fingertips. It’s the quickest, easiest way to manage your BT account on the go, check your usage and get help with all your BT products.
With the My BT app you can view, download and pay a BT bill. See how much you’re using all your BT products – including landline, broadband, TV and mobile. Or, if you’re having any problems, you can check the current BT Broadband service status.
Key features:
• Check and download your latest BT bill
• Pay your BT bill
• Check your usage for BT Broadband, landline, TV and BT Mobile – before and since your last bill
• View your current BT package
• Track an order
• Track and change your BT installation date
• Check the status of BT services in your area
• Restart your BT Hub
• Contact BT.

To use the app you’ll need a BT ID and password. Forgotten your log-in details? Go to https://www.bt.com/forgotmybtid. Next time you log in, you'll be able to use a 4 digit pin or fingerprint to speed things up.

Winner of the Silver Award in the Best App category at the 2015 UK Digital Experience Awards.

Please note: this app is not compatible with BT Business accounts, please search for our business version - it's called BT Business.

Got any feedback or ideas you’d like to see on the My BT app? Let us know in the new App Feedback option or take this short survey: http://tinyurl.com/mybtappsurvey

We’re currently carrying out essential maintenance work on the Speed Test feature on the My BT App. We’ll have this option running again as soon as possible. In the meantime, customers can test their speed at www.bt.com/testmyspeed
Read more
3.2
2,111 total
5
4
3
2
1
Loading...

What’s New

We are always listening to your feedback and making tweaks and improvements to the app. Stay up to date to make sure you have the best possible experience.
Read more

Additional information

Updated
28 March 2018
Size
6.6M
Installs
500,000+
Current Version
6.4.2
Requires Android
4.3 and up
Content Rating
Everyone
Interactive Elements
Unrestricted Internet
Permission
Offered By
BT Group PLC
Developer
BT Alexander Bain House 15 York Street Atlantic Quay Glasgow LANARK G2 8LA
©2018 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.