BT Cloud Work

Download the BT Cloud Work app — the essential application for your BT Cloud Work service.
Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video meetings, anywhere.
If you need any support please contact our service desk on 0800 389 0598

Use the BT Cloud Work app on your smartphone to :

- Show your BT Cloud Work business number as your Caller ID when making calls.
- Make VoIP calls over Wi-fi / 3G / 4G / 5G
- Use the BT Cloud Work RingOut feature to continue making calls with business caller ID using your mobile network
- Switch an active call to your mobile if you’re walking away from your desk
- Keep all your business voicemails and faxes separate from your personal messages.
- See who left a message, forward messages, and tap to return calls with Visual Voicemail.
- Send and receive faxes, by accessing photos, email attachments, and cloud storage such as Dropbox & Google Drive
- View call time, date, and duration, and return calls directly from your BT Cloud Work call logs.
- Get notifications of incoming messages.
- Access your company extensions as a contact group.
- Conferencing feature with unlimited conference calling for up to 1000 participants per conference*
- Host and participate in HD video conferencing meetings*
- Collaborate with colleagues; send and receive messages and files BT Cloud Work

- A cloud-based business phone system that delivers: -
Local, Free Phone and Non Geographic numbers
- Auto-receptionist
- Multiple extensions
- Advanced call management and answering rules
- Multiple voicemail boxes
- Visual voicemail
- Internet fax
- Music on hold
- Custom greetings
- Call screening
- Call queues
- Dial-by-name directory
- Conferencing*
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What's New

Call Park indicator
Improved and reorganised app settings
Google and Microsoft Outlook Calendar integrations
Automate calendar presence
Pick up unavailable teammate's call
React with emojis
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Additional Information

Updated
February 4, 2021
Size
151M
Installs
10,000+
Current Version
20.4.21.537
Requires Android
6.0 and up
Content Rating
Everyone
Interactive Elements
Users Interact, Digital Purchases
Permissions
Offered By
BT Group PLC
Developer
BT Alexander Bain House 15 York Street Atlantic Quay Glasgow LANARK G2 8LA
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