Review from P rob
Great app This works great as it allows you to make calls using your BT calling plan from your mobile phone using Wi-Fi also if you are abroad & can connect to a free Wi-Fi signal you can call home to the UK & the calls are charged as if you are in the UK with no expensive roaming charges.
Smart talk? Cannot end calls as screen goes grey. Have looked on forums for a solution and not even BT have replied on their own website. I have to go into app programme and tap force stop. Great idea but poor App. BT sort it out!!! Update: 30/09/16 Nothing has changed. If you use your phone to ring a company that has an automated service, the screen is blank so you cannot make a selection. What a load of pony. Great idea poor service.
Makes BT WiFi App look good I thought they couldn't make anything worse than BT WiFi but I was wrong. Do not expect to be able go use this app if you swap from the original handset you had - it will not work. There is no option to select 'I changed my device'. You MUST go via the website and delete your ID which takes 24hrs. Then you need to start over with activation process. This means being at home because they use your landline for authentication codes. So if you are on holiday you are stuffed. Well done BT.
It's Good, But... This is a brilliant idea, and could be a fabulous App, but it does depend on the quality of your internet coverage... and unfortunately in rural areas broadband connections are still fairly poor. Nevertheless, as my mobile provider has an even WORSE coverage it's a lot better than nothing!!!
Poor customer service from BT This is a good app when it works however I changed my phone and went through the process of installing. Had to change my sim as the new phone needed the micro SIM. Spent an hour on the phone with BT and they kept saying my case has be upgraded to the smarttalk team and someboby will call me back. Have heard from them. This has happened twice and still have not had a call. Very very poor service.
Won't work It used to work. Now, having reinstalled several times, with BT confirmation , every time I try to use it .. I get the screen notification 'Unfortunately BT Smart Talk has stopped'. This is also the case with my wife's Smart Talk
Could be better When it works it's great, however I find that if it im on mute and leave the app to go to another app I find the app has unmuted me without my knowledge. I am also finding that the signal has dropped out on a number of occasions kickkng me out my call even though my WiFi signal is full and I get 50mbps download
Improvements to the way users provide feedback
Minor bug fixes
Improvements to notifications and reminders