Review from P rob
Poor customer service from BT This is a good app when it works however I changed my phone and went through the process of installing. Had to change my sim as the new phone needed the micro SIM. Spent an hour on the phone with BT and they kept saying my case has be upgraded to the smarttalk team and someboby will call me back. Have heard from them. This has happened twice and still have not had a call. Very very poor service.
Good call quality Call quality seems better than the landline. Only one main issue is that screen goes blank (well grey) with proximity sensor but doesn't turn off.
Could be better When it works it's great, however I find that if it im on mute and leave the app to go to another app I find the app has unmuted me without my knowledge. I am also finding that the signal has dropped out on a number of occasions kickkng me out my call even though my WiFi signal is full and I get 50mbps download
Call quality is pretty bad. BT have their codec/compression settings set VERY badly. The sound will often cut out because the volume is considered backround noise, the lowest volume threshold needs setting lower. The bitrate of calls is also unacceptably too low and makes understanding people very hard. In short, quality due to BTs settings are too poor to make this worth using. Thanks for the reply but myopinion that BT needs to increase quality still stands. Im using the highest grade connection that BT themselves offer so if theres internet problems then that again would be a problem BT would need to address, however, VOIP is MUCH better with other software for me, and my system uses professional audio hardware so im sure this is not my hardware or setup in any way. I work with audio for a living and have experience in this field. Also, MOS scores are subjective scores which i find are extremely inaccurate. Thanks for the reply, but im afraid smart talk has the worst quality VOIP ive used still, which is a shame as the idea for it is fantastic.
Works well For those with limited minutes on mobile contract, this is a good app to put your phone calls through your BT home number/bill - I have free calls through BT (I pay set fee although I pay for calls to mobile numbers cheap rate) anyway so effectively free UK landline calls through mobile!
Unknown error After entering number unknown error occurred please close app and try again ????????? Phone lines dead so I was relying on this app to make my calls from my account :(
Improvements to the way users provide feedback
Minor bug fixes
Improvements to notifications and reminders