Review from A Google User
Use your BT call plan on your mobile. BT customers can use home calling plan on mobile phone, best with WiFi. If you are abroad and have Wifi ring UK numbers for free on calling plan.
Great app Just read all the comments and must admit I had a slight issue setting it up but just logged online and adjusted settings. The app is great. My boy lives in Ireland and I have discount via my landline so it's great that I can be out and about and still call him without worrying about paying international mobile calls fees. The app has got loads better and is far more stable than it initially was.
Smart talk? Cannot end calls as screen goes grey. Have looked on forums for a solution and not even BT have replied on their own website. I have to go into app programme and tap force stop. Great idea but poor App. BT sort it out!!! Update: 30/09/16 Nothing has changed. If you use your phone to ring a company that has an automated service, the screen is blank so you cannot make a selection. What a load of pony. Great idea poor service.
Makes BT WiFi App look good I thought they couldn't make anything worse than BT WiFi but I was wrong. Do not expect to be able go use this app if you swap from the original handset you had - it will not work. There is no option to select 'I changed my device'. You MUST go via the website and delete your ID which takes 24hrs. Then you need to start over with activation process. This means being at home because they use your landline for authentication codes. So if you are on holiday you are stuffed. Well done BT.
Easy to set up but doesn't really work Easy to set up and link to house phone etc, says ready to use. But every time I use it the person on the other end says I'm really quiet and can't hear me. There is no option to turn up the volume of my own voice. It's not an issue of connection (I'm standing right next to my BT hub at home and I have 76mb infinity 2 which is currently working fine), and it's not that the app doesn't have the necessary permissions to the microphone because I've checked and it does. Shame because it's a great idea.
Won't work It used to work. Now, having reinstalled several times, with BT confirmation , every time I try to use it .. I get the screen notification 'Unfortunately BT Smart Talk has stopped'. This is also the case with my wife's Smart Talk
Poor customer service from BT This is a good app when it works however I changed my phone and went through the process of installing. Had to change my sim as the new phone needed the micro SIM. Spent an hour on the phone with BT and they kept saying my case has be upgraded to the smarttalk team and someboby will call me back. Have heard from them. This has happened twice and still have not had a call. Very very poor service.
Improvements to the way users provide feedback
Minor bug fixes
Improvements to notifications and reminders