Review from A Google User
Use your BT call plan on your mobile. BT customers can use home calling plan on mobile phone, best with WiFi. If you are abroad and have Wifi ring UK numbers for free on calling plan.
Great app Just read all the comments and must admit I had a slight issue setting it up but just logged online and adjusted settings. The app is great. My boy lives in Ireland and I have discount via my landline so it's great that I can be out and about and still call him without worrying about paying international mobile calls fees. The app has got loads better and is far more stable than it initially was.
Makes BT WiFi App look good I thought they couldn't make anything worse than BT WiFi but I was wrong. Do not expect to be able go use this app if you swap from the original handset you had - it will not work. There is no option to select 'I changed my device'. You MUST go via the website and delete your ID which takes 24hrs. Then you need to start over with activation process. This means being at home because they use your landline for authentication codes. So if you are on holiday you are stuffed. Well done BT.
Smart talk? Cannot end calls as screen goes grey. Have looked on forums for a solution and not even BT have replied on their own website. I have to go into app programme and tap force stop. Great idea but poor App. BT sort it out!!! Update: 30/09/16 Nothing has changed. If you use your phone to ring a company that has an automated service, the screen is blank so you cannot make a selection. What a load of pony. Great idea poor service.
It's Good, But... This is a brilliant idea, and could be a fabulous App, but it does depend on the quality of your internet coverage... and unfortunately in rural areas broadband connections are still fairly poor. Nevertheless, as my mobile provider has an even WORSE coverage it's a lot better than nothing!!!
Poor customer service from BT This is a good app when it works however I changed my phone and went through the process of installing. Had to change my sim as the new phone needed the micro SIM. Spent an hour on the phone with BT and they kept saying my case has be upgraded to the smarttalk team and someboby will call me back. Have heard from them. This has happened twice and still have not had a call. Very very poor service.
Could be better When it works it's great, however I find that if it im on mute and leave the app to go to another app I find the app has unmuted me without my knowledge. I am also finding that the signal has dropped out on a number of occasions kickkng me out my call even though my WiFi signal is full and I get 50mbps download
Improvements to the way users provide feedback
Minor bug fixes
Improvements to notifications and reminders