Won't load very frustrating. Have reinstalled app with WiFi turned off. But just get stuck on a screen with "phone permission needed" message. I've been told to press OK to allow permission but this option doesn't appear. As I said previously the screen freezes on the "phone permission needed" message and can't get past this stage. Tried uninstalling and reinstalling but no success :0(
Bug in app. In "Settings/Show usage data for all SIMs" the requested login will only accept an email addr, whereas the online login can be set up as either a name or an email addr. Once set up you can only use the form you have chosen. In my case a name, so the app will not accept the login which is valid for my online BT account.
I have an ASUS ZenPad 8.0 P024 (Z382KL) when I got it it was on KitKat, The Apps that I use are BT Wi-Fi, My BT and BT Mobile and all was OK. I did try BT Cloud and BT SmartTalk but did not like them but they worked OK. When ASUS updated my MobiTab to Marshmallow all was OK and I could update the Apps from the Play Store. Now ASUS have upgraded me to Nougat and all the BT Apps that I use have not compatible with your device in Play Store so they cant be updated from there, At the moment I am using a APK grabber to download them to my phone then transferring to PC then transferring the to my ASUS MobiTab. This is a bit of a joke as they work fine and it is a bit of a long way round just to get them on my ASUS MobiTab.
On my samsung galaxy note 4 and s4 it worked fine I've just brought a galaxy s8 plus and it doesn't recognise the number saying it's not registered I've had this number for 2 years with BT. I've u installed and reinstalled it and got the latest verion still not working.
Won't load for my number saying my SIM isn't registered despite using this number for yrs ....
It does not load