No customer service available? I've had same problem with this app twice now and each time I call the number for help, Mark is not available. I would like a refund for the money I spent on credits.
No Support Despite Biz Texter using Zendesk they are still unable to manage customer support! Very disappointing because the app could be so good but you still need people to support. 32 messages for help one resonance saying they have restructured staff!!! That's it!!!
I too was having issues but no more!! I have had issues like many of you. Together with the awesome cust service I have been able to identify my issues, fix them and get back to business! Don't give up, this app is fantastic! I wouldn't use or suggest anything else!! Thanks BIZ TEXTER!! You rock!!
A joke makes you pay for virtual number. Then when you do then try to text support says you still need to purchase credits.
No Customer Service No Customer Service, and half the time there service is down.... I can't have my number in the radio and the server is down when people text it for additional information. DON’T Waste your money or time on this app.....
Status Downgraded. If I could give it a -10 I would. USE SMS MARKETING! ZERO SUPPORT!! If you call, they hang up, voicemail is not initialized, they don't get back to you, they just take your money!! GOOGLE!! GET THESE THIEVES OFF YOUR SYSTEM!! PEOPLE ARE BEING RIPPED OFF!! Email support thread: Need I say more? On Thu, Feb 4, 2016 at 12:33 PM, Martin Stepanek wrote: David, I don't have an issue with you making money, I'm a business man too. I didn't send no 3900 messages!! Your system is screwed! I validated 1700 total on this list. I sent to less than 500 total. I can't say
Updated Zendesk Integration:
Automatically create threads
Re-open closed threads and add on
Added Artificial Intelligence responders to Zendesk triggers
Minor crash fixes
Texting from your PC, Mac, or Tablet, using your Android phone # (SMS & MMS)
Send unlimited bulk SMS to all your contacts with any sender name of your choice
Send Free & Premium Bulk SMS to your phone contacts. Install and get free units.
Send Bulk SMS(s), Birthday,Anniversary Wishes, Event Promotions. Future Delivery