No customer service available? I've had same problem with this app twice now and each time I call the number for help, Mark is not available. I would like a refund for the money I spent on credits.
No Support Despite Biz Texter using Zendesk they are still unable to manage customer support! Very disappointing because the app could be so good but you still need people to support. 32 messages for help one resonance saying they have restructured staff!!! That's it!!!
Very costly, not cheap. Disappointed It mentioned in the description that its economical compared to other online sites. But its very costly. Its charging 199 $ for 25000 sms. There are many authentic online sites which sells same 25000 sms in less than 50$. Try some good authentic Indian companies. Just make sure it has PayPal account. Cuz there are fake sites all over the world.I was expecting it will really be cheap to send bulk sms. Very disappointed with this price.
I too was having issues but no more!! I have had issues like many of you. Together with the awesome cust service I have been able to identify my issues, fix them and get back to business! Don't give up, this app is fantastic! I wouldn't use or suggest anything else!! Thanks BIZ TEXTER!! You rock!!
A joke makes you pay for virtual number. Then when you do then try to text support says you still need to purchase credits.
No Customer Service No Customer Service, and half the time there service is down.... I can't have my number in the radio and the server is down when people text it for additional information. DON’T Waste your money or time on this app.....
Updated Zendesk Integration:
Automatically create threads
Re-open closed threads and add on
Added Artificial Intelligence responders to Zendesk triggers
Minor crash fixes
Texting from your PC, Mac, or Tablet, using your Android phone # (SMS & MMS)
Send unlimited bulk SMS to all your contacts with any sender name of your choice