You cannot cancel membership, many online with the same problem! I have been quite happy with this app although, 6 months ago I only paid for the 1 month subscription which have been billed monthly at the higher rate. After contacting busuu monthly about changing subscription method with no reply I for the past two billing periods attempted to unsubscribe unfortunately the app has not method of doing this and google play subscriptions didn't work either so I tried to do it through their website and they would give me an error message when submitting my cancel request.
Mostly good, some annoyances Lessons as good, though I think without premium they're probably not worth it. My main annoyance is how particular some of the errors drills are. For example it requires you to remember sentences with ... in them. This would be okay but their use is inconsistent e.g. Ich wohne in... And Wie heiße ... (Space before ... in one only) anyway minor I know but there isn't a way to report this in the app, hence this rambling review.
Awesome It's the best language learning app out and its affordable! Go Busuu!
Alex Very good app.
Robbery - Be Careful ***After numerous struggles(including removing and reinstalling the play store) I eventually got app installed. In app there was an offer, 30% off for which I opted, only to be charged FULL AMOUNT. I complained, tried cancelling. Elainor acknowledged complaint. 2 months later NO REFUND RECEIVED AND SUBSCRIPTION WENT OFF AGAIN***Still no response.
This could be better if the bug's problem is fixed. The app stops working properly when reaching to level 7, and I can't do anything about it. So, when this happened, I quit. Then, the next day, I tried again, and some part of it that didn't allow me to proceed earlier started to work. However, not all the rest of the lesson worked properly anyway. For example, when I reached to 7/7, the app stopped. I couldn't move on it do anything besides closing this app. This problem is really annoying. How can I know it won't happen if I pay for a premium version?