5.93K reviews
Content rating
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About this app

ButterflyMX allows you to open and manage doors & gates from your smartphone. Once our video intercom, keypad, elevator controls, package room, or key locker have been installed at your property, downloading this app will provide you with features such as video calling, virtual keys, delivery PINs, remote access, and much more - all designed to make property access simple for staff, residents, visitors, and deliveries. What’s more, all entries are recorded with a date- and time-stamped photo available for review in both the mobile app and on the property management dashboard.

We’ve designed our software and hardware to be secure, convenient, and affordable. If you would like to learn how ButterflyMX can transform property access at your building, visit: www.butterflymx.com
Updated on
Nov 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.8K reviews
November 12, 2023
The app works, but the widgets are intermittent. They were working very reliably in September-October, but now it says "something went wrong contact customer service". If the widget is broken, what's the point of the app? I can use the fob in my complex. The app is supposed to be faster and eliminate the key, which isn't the case right now. I hope they fix this soon. I'm using a Samsung Galaxy S23+.
1 person found this review helpful
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ButterflyMX, Inc
November 27, 2023
We're sorry you've been having problems with the widget. Has recreating it made any difference? If you're still encountering an error, please contact our Support team through the Help option in the app's Account section so we can investigate. Thanks!
A Google user
March 18, 2020
This app/service will make you miserable. Incredibly slow way to open your door. It requires you to find the app, open it, wait several seconds until it connects, and then finally unlock. This would be bearable if it were reliable. Often times nothing happens. Better off using your key/keycode. Also the video call feature freezes the video almost all the time. Good luck identifying who wants to enter. Worst of all, I've missed dozens of requests to enter. No notification, no calls, nothing.
55 people found this review helpful
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A Google user
June 7, 2019
Hardware at front door becomes unusably slow on a regular basis. It took minutes to scroll, select my name, and try to make a call. The call never connected and I gave up and used my key to get in. This has happened at least 3 times in the past few months. The app used to pop up when the front door "called." Now it just waits a really long time, and then I get a phone call from a non-local number. Half the time that hangs up when I try to answer it, but when it does connect I hear a badly distorted version of whatever I say, and an inaudibly low volume of what anyone is saying on the intercom. I have to open the app and use that to open the door. That works maybe half the time, and often makes no noise to indicate to the person outside that the door has been unlocked. This is a terrible, barely usable system made worse by bad software. The building management seems to think it's brilliant because they got a nice demo and never have to use it.
40 people found this review helpful
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What's new

We update the ButterflyMX app as often as possible to make it better, faster, and more reliable for you.

If you love the app, rate us! If you don't love the app, email feedback@butterflymx.com. It helps us build a better app for you.