
JessieSoya Ng
Using SPH issued tablet (samsung galaxy tab A, SM-T510) with latest app update, using reading downloaded "Print" version with internet connected. 1) keeps showing Error msg: "Something went wrong during the download. Please try again later". Actually the "print version" of paper is downloaded successfully. 2) app keeps crashing. Either Screen freeze, or blank page, or not loading content Please address these issues. Thank you.
3 people found this review helpful
SPH Media Limited
December 9, 2024
Hi JessieSoya Ng! Thank you for reaching out. We're currently investigating this issue. In the meantime, please reach out to us at stics@sph.com.sg for further assistance so we can assist you directly. - ST mobile team

A Google user
In my experience, there is one pop-up ad when you first open the app, and within the articles themselves, there are ads scattered between paragraph making the reading experience slightly disruptive. The issue to me however, is how I'm paying for a newspaper service that crashes when I want to read the paper. After scrolling for some time, it crashes and I have to scroll to that article again. TL;DR: 1. Lots of ads but tolerable 2. App crashes often and is inconvenient
9 people found this review helpful

Dex Dex
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The new app layout is unfriendly and limited. E-paper section has removed 2 functionalities. 1. Landscape to read is absent! 2. Full-size, full-screen e-paper used to fill the entire device screen, latest version is showing the icon, status bar of battery, clock etc. Unacceptable and disappointing. Please listen to feedback, survey of your customers, readers. Correct and thanks very much. Update 02Dec2020. A truly frustrating user experience.Unacceptable slow fixes for a paid bundle SPH service
10 people found this review helpful
SPH Media Limited
November 2, 2020
Hi Dexter, thank you for your feedback. We'll share this with our product/design teams for future updates. - ST mobile team