App is not very good. Keeps crashing right after you finally secure a driver, also twice now i've been waiting for a uber/lift, spotted a cab on the street, asked the drivers if they already had a job - both say yes- and just forego their other jobs - good for me but I feel bad for the people who lost their drivers. No customer loyalty... Uber is still better.
Completely buggy from the start and ended up just paying extra to request an uber. Terrible app
Very very poor service. Unbelievable in a city like Melbourne!
Loaded it up to try something besides uber. Still loading and nothing happens for a long time. App needs work
Keeps force closing
This is my second bad experience with 13CABS! First time it was raining, got the text saying taxi was approaching. Waited outside for 10 minutes and got another text saying there was a delay in the area. Second time, I waited outside with my son. We waited for a good 20-30minutes just for the cab to cancel after I got the taxi was approaching text. Such a waste of time and it's things like this that make people take UBER instead. An uber picked me and my son up in 4 minutes. So thanks for nothing!!
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