After spending 20min to try and book a cab it tells me to ring 13 cabs. When you try to set your pickup it uses your current location not very useful when you are trying to book in advance. Absolutely rubbish.
Not sure about these negative reviews. I've used it quite a few times now, and rarely had any issue. Only once it would not work, apart from that, I've never had to wait more than ten minutes for the taxi to arrive. No waiting on hold, no call cutting out, I get a message when the driver is approaching. It's great. ***EDIT *** Can't input home address.
Drivers are absolutely disgraceful. They refused to take an elderly client because he was in a wheelchair. My experience has always been terrible. You can't take the Greek/Italian out of these drivers. Just be prepared for disgraceful service and zero politeness or decorum. Use Uber even though they're not much better it is half price compared to these ferals. YOU HAVE BEEN WARNED.
Buggy, nil feedback, I waited 15 minutes for the app to respond before calling on my phone. Only to be told the booking had been made. No feedback on whether the booking has been accepted, or how long it will be. Not what you want when you are traveling to the airport.45 minutes later still no feedback. Call the operators to be told no cabs were available and that the job would be escalated. The app was still hung despite rebooting phone twice. Ended up having to be driven to airport by family because no cabs bothered to show. Not impressed.
This app is a joke, first of all it wouldn't go past the first screen, when it eventually opened it wouldn't connect. It also doesn't know where The Esplanade in 'Saint Kilda' is located. Really? It's one of the main roads. Nice spelling there too. I also can't get a fare estimate. No wonder the Taxi industry is going broke.
Thought I'd give this app another try, it won't even accept my address for a pickup. What an absolute joke of an app.
The 13CABS app is regularly updated to ensure you have a superior experience each and every time.
The latest update includes:
- A new menu for quicker bookings to pre-selected addresses such as home, work and the airport
- Verification fix for international numbers
- Minor bug fixes and enhancements
Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13CABS.com.au
Thanks for choosing 13CABS
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