10-21 Police Phone

Motorola Solutions

In-app purchases

About this app

Free 10-21 app users can:
- Call citizens from local numbers
- Receive and respond to callback requests
- Direct citizens to dispatch for immediate assistance

10-21 Police Phone Professional subscribers can:
- Set your outbound caller ID to "LAW ENFORCEMENT"
- View the citizen's caller ID in callback requests
- Send an automatic follow up message via SMS
- Retain call records for the life of your subscription

10-21 (radio code for "make a phone call") is a Police App for making free* calls to citizens that GET ANSWERED. Calls are made from local (not blocked) numbers without revealing your personal number. Stop getting sent to voicemail!

For example, if you call a citizen in Miami area code (305), they will receive an incoming call from a local (305) number, regardless of where you are. They are more likely to answer that call on your first try.

If the citizen calls back, rather than bugging you off-duty, they will be prompted to "Press 1 to Request a Call Back" (via Push Notification) or "Press 0 to Reach a Dispatcher" (connects to a non-emergency number that you provide).

When citizens request a call back, you receive a Push Notification on your phone rather than a phone call. At your convenience, simply tap the notification to initiate a call back out to the citizen.

*Calls are made over a VoIP data connection and do not use your cellular minutes. While the data used is minimal, data usage fees from your provider may apply.

Terms of Use: https://app.10-21.com/terms/phone

Ratings and reviews

This app used to work fine until the subscription update. Now all of the calls that I make fail to connect making the app worthless. I'll just have the desk make the calls for me, or just dial *67. There are also plenty of free apps still around. Update: The latest update to the app must have fixed whatever the connection problem was, so it works again.

Calls drop randomly, when you try to call from the recent call list it bugs out and force closes the app, calls don't go through, if a call does go through the person on the other side can hear you but, you can't hear them. So with all of this going on I STILL have to rely on *67 to make calls. I downloaded this app so I can actually get people to answer the phone. I'm giving 2 stars basically because the app is easy to use however, if the was complicated I would give this app 1 star.

This app does exactly what it's intended to do. It gives Officers the ability to call Citizens, etc., without them actually having your cellphone number! When they call you back, you can arrange your settings where they will actually reach your Dispatch...perfect! I rely heavily on this app while working. Slight signal issues but nothing major. I highly recommend this app.

What's new

Various bug fixes and performance improvements.