Horrible App. I'm going to be at my desk 20% of my day.... If the app doesn't work right, the service doesn't work right. Andrew- Diamond Jim's Motorcars
Worthless. Since desktop update app has zero functionality. No longer does anything except log me in. Using App on Galaxy S7 edge. App not updated for a long time. Checked no update available. I need this app to work!
Auto answer is too quick Auto reply is too quick, 3 sec. And when new chat comes in, I don't get notified until system responds back to customer that "no one is available to answer you".
Chats disappear. I get notification, click on it and nothing happens.
Makes my job so much easier I love this app and the recent update. Being able to take my chats and text messages with me has made my sales go up.
New update is awesome! I use this app every day and with this new update, the app hasn't crashed once! I love being able to take my conversations on the go and not being tied to my desk. Nice work CAO team!
* Bug fixes