CaptionMate

MEZMO Corporation

About this app

CaptionMate provides free, real-time captions for both sides of your phone calls. Certified and funded by an FCC-administered program, CaptionMate is available at no cost to individuals with hearing loss.

Whether you're using a smartphone, tablet, or desktop, CaptionMate is here to assist you with your accessibility needs. It works seamlessly across your devices to support your communication, wherever you are.

Why Choose CaptionMate?
• FCC-certified and free for eligible individuals
• Caption both sides of your calls
• Works on smartphones, tablets, desktop browsers, and more
• Your calls stay private and secure with AI-powered captioning
• Customizable font sizes, colors, and language options
• Supports over 100 captioning languages
• Access past call and voicemail transcripts anytime
• Responsive customer support and setup assistance available
• Connect your assistive hearing devices using Bluetooth

Keep Your Current Number
Stay connected without changing your phone number. Enable call forwarding in the app and continue using your existing number with CaptionMate.

Built for Everyday and Professional Use
Whether you are calling family, attending a meeting, or dialing into a video conference, CaptionMate gives you the tools to stay engaged, productive, and independent. Experience clear, confident conversations with CaptionMate.

Seamless Assistive Hearing Device Connectivity
Pair your Bluetooth-enabled hearing aids or cochlear implants with CaptionMate and stream call audio directly to your assistive hearing device.

CaptionMate is intended for individuals with hearing loss and is funded through a federal program that ensures equal access to phone communication.


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, please visit our website at www.captionmate.com or email us at [e-mail].

Ratings and reviews

Sure, some words might be inaccurate but at least the app has been consistent in transcribing calls to captions. Never stopped transcribing in the middle of a call. I don't want to forward my calls to the app because it doesn't have a spam reporting feature. It just blocks unwanted calls. This is important to me. Dev please add this feature.

I really like having this app. It works well except for one important thing, I am unable to delete history. I can delete one transcript at a time, but I need to delete history all at once. I have hundreds of transcripts and it's taking way too long to delete one at a time. I've gone to settings to delete all transcsripts, but it apparently is not working eventhough I get a message stating that all transcripts deleted successfully, all transcripts are still in history.

I plan to go to the drive in theater with my child and I have moderate to severe hearing loss in my right ear. While I have a hearing aid, I still miss things from time to time. I was REALLY hoping to find an app that could help me since they don't have captioning boxes like a regular theater. However not only could I not enter my address (because the app said it wasn't right) but I also noticed after I UNINSTALLED it that they charge per minute. I wouldn't suggest this app.

What’s new

Minor adjustments.