Idea is great, execution isnt. I had a car on reserve that a rep gave to another person while I was standing there. (Yes, I can read, license plate matched) because he got through to CS before me he got it unlocked and drove away while my app still said I had the car on reserve. CS was extremely rude and unhelpful, told me "it must have been a system glitch". I had to go get another car and was late to my appointment. I won't be using this service again as it's proven to be unreliable.
I wanted to use the service but I met an issue during the registration. I contacted the customer service but after a couple of emails they did not provide an answer anymore and I cannot still complete the registration.
This app works well for searching for cars and starting bookings you have made. The map is very slow if you zoom out too far. The biggest issue is with using the radar feature in high demand areas. They do no have a good queue system so you often get a notification for a car and then cannot reserve it because someone else already has. You should have thirty seconds to accept a car or lose your place in the queue. If someone has taken the car the notification should disappear and your radar should resume.
It just crashes a lot. I work very late hours as a bartender sometimes carrying a lot of cash. Lately, I find that the unlock car function malfunctions and I have to spend 5-15m on a call to have it corrected. I've been left in some pretty sketchy situations because of the lack of reliability. I couldn't imagine being a woman and having to deal with that late at night.
I am having issues with this site with my profile uploading my information and I even email and no one is getting back to me. I am uninstalling it and I am unable to get a car when I need it. It ruin my wedding planning. I am taking my business to someone else.
When opening an option from the side menu and pressing the back button to come back to the map, the app restarts and after a few seconds is closed
- Flash the lights of a new Smart: Reserve a new Smart and tap the icon next to the reservation timer to let the lights flash.
- Support of Android "App Shortcuts" for a quick access to your last trips and for reserving the closest vehicle. (requires Android 7.1).
GO around town,faster than a bus and cheaper than a taxi.No cash, just Click&GO!
Ride with Uber for fast, reliable rides that are affordable and available 24/7.
The official directory assistance app for public transport in the VVS.