
Abiodun Osatuwamen
The app has bugs ,closes on its own, can't find the carbon app o. The play store and I had a late payment and I was reported to credit bureau and it's been over a year it still shows I'm owing , the app is no longer good as it use to be , I've been using the app since 2019
4 people found this review helpful
Carbon Microfinance Bank
October 10, 2024
Hi Abiodun, please contact us by raising a support ticket from the Carbon business app by clicking the '?' icon at the top right corner of your homepage, then click on Settings> About > Contact us and raise a support ticket or send a mail to sme@getcarbon.co

Muhammad Sani Iliya
Am highly disappointed with carbon. There is a lot of errors in their activities: i took a loan and delay a repayment for two months they reported me to credit bureau. After i pay the loan just a week after they reported my BVN they refused to remove my BVN for credit bureaus this is more than a year. I send a mail they will tell you a team will get back to me but nothing is done uptill now for almost a year. Carbon is not efficient and effective any more.
50 people found this review helpful
Carbon Microfinance Bank
August 12, 2024
Hi Sani, we're sorry for the late response and we would love to take a look at the issue. Please contact us by raising a support ticket from the Carbon business app by clicking the '?' icon at the top right corner of your homepage, then click on Settings> About > Contact us and raise a support ticket or send a mail to sme@getcarbon.co