Used to work But after the latest update it hasn't backed up anything since 10/31. It's constantly running and saying it'll try again later. Please fix this.
Doesn't seem to work anymore? Used to work. Reinstalled but just shuts down as soon as I open it. The service is great but I can't get the app to work anymore.
This app has been awful from the get-go. It would never log in properly. After clicking Login with the correct credentials, the screen just flashes several times and then brings me right back to the login screen. One constant loop of unsuccessful logins, but there's no error - nothing to suggest anything is wrong - it just reloads the screen with an empty username and password field. Drove myself insane trying the same thing over and over again, in between dozens of uninstall and reinstalls. At one point it was working, somewhat, in and around the inconveniences of the app when it is actually working. After working for a little while, it stopped working and went right back to its signature 'reload the page instead of logging in'. Not impressed with Carbonite. Its pricepoint makes sense now.
Hard to tell if this app is worth my time or not. Like others have pointed out - it keeps starting backups and then failing. Then it will retry - some backups then work, but often it just fails again. Desktop service is great, but this mobile version leaves a lot to be desired. I'll give it another day. If no improvement, I will uninstall. Update: (24 hours later) - and so, once the initial backup completes, the failures stop. Each new photo uploads almost instantly. However, this made me question the practicality of this app. On Android devices, Google's "Photos" backs up and stores all photos and videos automatically anyway. So, why should I install YET ANOTHER app that is doing something that my phone's native OS does in the first place? Perhaps if this app backed up more than just photos and videos, my opinion would be different. But cluttering my Android devices with redundant applications simply for photos and videos is illogical to me. Don't get me wrong - I love Carbonite for PC! But, sorry guys - this mobile app is pointless, save for having the ability to access my backed up PC files on my mobile devices.
Busted This app used to work just fine. Now I can't access my devices through it. It keeps telling me "Forbidden" and sending me back to log in. My phone and my tablet are both affected with this problem and the problem of failing backups. Please fix.
No longer works App has been working great for months but now will not back up anything and I cannot access any of my files keeps asking for login information
Backup status date added for computer and devices
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