
A Google user
I have to say it's the worst on the market. I've had nothing but issues with it and still unable to process any cards. When I called for help, I got a recording saying they were closed. When I finally got passed that and managed to get a technical support number, I got another recording that said: Due to high call volume all of our agents are busy helping others... and about one hour later I get the "agent" only to be hung up on! IT ONLY WORKS WHEN IT WANTS, NOT WHEN I WANT TO USE IT!
8 people found this review helpful
Thank you for sharing your experience. Apologies for the trouble! Our support team is here to support our merchants and resellers M-F 9AM - 6PM EST. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so one of our support team members can personally assist you.

John M
Absolutely vile. Had over $1000 of transactions "voided" after they were approved in person. I was told this was due to a "technical issue" that they'll be attempting to fix in their next update. zero support or attempt at resolution. Also their deposit method is scattered random amounts through out the week instead of being able to make deposits yourself out of your balance total.. you have to go through at the end of the month to make sure your deposits match your transactions.
2 people found this review helpful
CardFlight
September 17, 2025
Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you.

A Google user
This USED to be a good app. No longer; the recent version makes you stop in the middle of EVERY transaction to have to select a hard wired card reader. What's worse, the Swift B200 Bluetooth reader simply will not work with this app. It never gives an option to read a chip, only swipe it. My card provider has sent me two different known good readers, and neither will read a chip on an Android, an iPhone or an Android tablet. If you can use something else, do so. This is is garbage.
26 people found this review helpful
Thanks for sharing your experience! We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot your device and reader. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you.