Angry I've been using green dot for years and have never had any trouble. Just got a new phone and can not sign into my account. Please fix this.
Annoyed I've always been able to log on now it keep saying something went wrong. I've been using this app for awhile now and never had problems before. What is going on?
Seems to suck more often than not. It has worked for me for the past few days since I updated but now it doesn't want to let me log in. I have all the correct information and it will act like it is going to log me in then it just ends up taking me back to the login page even after I get to my security question. You never can seem to use their site when it is needed too. Not to mention you never want to call in because only middle Eastern people answer the calls and you can never understand them nor them you. Annoying!!
Crap I've used this app for years. Now every time I try and log in it says "Sorry, but we weren't able to load your balance." I've never had a problem up until about a month ago, and I've not been able to use the app since.
New app sucks I get entered pswd wrong or not on file n ? asking me isnt the one I choose / requested new temp pswd entered it still says not on file / called customer service n they tell me I requested 2 pswds n need to use the last one I only requested it once n only got 1 temp pswd / tells me I need to use pc I said I never used it when I set up card to begin with
Same as everyone else can't log in customer service has an accent so heavy they can't be understood. I got this card because I'm an over the road trucker I DO NOT HAVE ACCESS TO A DESKTOP COMPUTER! !!!!!!!! the non English speaking idiot at the call center couldn't seem to grasp that. Going back to net spend. If you upgrade(haha) an app and then have customer after customer tell you it doesn't work. sending them to your useless website is not the answer.
The Green Dot app was rebuilt from the ground up with notable improvements to the design, navigation, and your overall mobile money management experience.
Easy, quick access to your Money Network Account information anytime, anywhere!