We are CareEasy, an online matching platform brand specially launched by the Jiaruiyuan Day Center (under the Jiatao Group) for the government's elderly community service voucher program. We have been providing high-quality and comprehensive elderly services for the elderly since 1991, so that the elderly and their families can feel cared and prepared. Our health professional team is about 300 people. In addition, professional medical staff provide the elders with comprehensive and more caring care. The Group has nine institutions in Hong Kong located in Kowloon and the New Territories, providing more than a thousand places. We hope to use the online matching brand CareEasy to solve Hong Kong's increasingly tense waiting list for residential care homes for the elderly. Even if the elderly stay at home, they can enjoy the same services as residential care homes. In addition, we also hope that through our online platform, suitable service personnel can be arranged faster and more effectively for the elderly in need.
How to use our service
Any elderly who are eligible to apply for a community service care voucher, even if they are holders or not holders, can make an appointment for consultation and evaluation through our website or mobile app. You only need to select the service you are interested in on the appointment interface, and then enter a simple individual After you make an appointment for the date and time of the information evaluation, we will have someone contact you for the information evaluation. After a professional assessment, we will work with the elderly and their family members to develop services suitable for the elderly according to the needs of the elderly. After formulating the service, our dedicated personnel will match experienced and suitable professional caregivers through the Care Easy network platform. Our offline customer service staff will also follow up the service quality and the situation of the elderly throughout the process.
Our website and mobile app
After completing the professional assessment and consultation, our customer service staff will register the service for the customer, match the service personnel required for the service through our CareEasy online platform, and set up a CareEasy online account for the elderly, so that the elderly and Family members can browse their service schedule for a whole month and beyond through the CareEasy mobile app and website. In addition, it can also be done through our website or mobile app management service time.
Waiter on the CareEasy platform
Our CareEasy matching platform professional nurses include registered nurses, registered physiotherapists, elderly nurses with ERB certificates, domestic helpers and cooks. All have rich experience, have received relevant training and obtained relevant certificates. All have rich experience All have a wealth of experience and have been injured, absolutely trustworthy. If necessary, we can also formulate a care plan with the elderly’s doctors or doctors through our network to provide the elderly with the most personalized care services.