I was over charged (aed 300) for a 36 minute trip and I had to walk to about 1km find my driver because the app wasn't working properly. On top of this there was no fee estimation, so you can imagine the shock when I was slapped with a aed 300 bill. I emailed and the customer service basically said it was my fault because I didn't place a dropoff location which is 100% incorrect. Despite the driver being nice I would strongly advise not to use this service as you will be ignored and charged a huge fee.
I was wanting to go to Mansehra from Abbottabad. Every captain called me to ask about my present location and dropoff. When I told them I want to go to Mansehra, every captain cancelled the ride and my promo code had automatically become invalid. Now I am in local carry dabba among six fat passengers. Careem just ruined my time and mood.
Never use Careem, if you do, well never put your credit card details on it. They fraudulently charge it even if you select cash in the payment method, their captain almost never agree for the ride, they pass their 2 minutes time and then Careem charges us with a penalty. Worst app ever. Uber is way better than this fraud.
Hit or miss really. Use UBER it is much more reliable. stupid cancellation policy, In Egypt, terrible(rude, ill-mannered) drivers sometimes, terrible cars in Egypt(really unacceptable vernas and so on). EXPENSIVE wait time. Unreliable inconsistent service, poor service. Almost have a problem every single ride. Lateness in arrivial, pick up, reaching the location doesn't happen smoothly, + cancellation from. drivers makes me arrive late to important meetings and exams. Sometimes the fare is higher than max cap in the range.
This is one of the good app, easily we can find Taxi and we can book the cab. But they are charging unnecessarily for waiting even driver is not starting journey. And if you will go by traffic areas then you will get more charges. They are calculating for every second. Charges should be in between sources and destinations. Once I booked the cab but I got another cab on the road. I forget to cancel the ride, driver has cancelled the ride without informing me. They have charged 10 riyal penalty charges in my wallet. Hope you will overcome with solutions.
Careem not worthy , not reliable, not feasible , not workable though. I have referred many of my friends using my promo code but no one get their free credits. Hence all my friends including me get disappointed. So far more than 10 friends dint get their credits. I prefer people to dont use this app for driving. Don't betray your valuable customers. Thanks
There might be stranger things out there, but we’ve tackled these ones for now:
• Whether you prefer El, Eleven, or Jane, you can now edit personal details such as your name, mobile number, or email directly in the app.
• No need to go all the way to The Upside Down, or rely on psychokinetic powers to top up your Wallet – we’ve made it possible in just a few taps.
That’s it. Let us know if you find any demogorgons.
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