Care first really needs to improve their online bill pay. It was pretty lousy trying to pay from the app to begin with (took you to the webpage which is not mobile friendly), now the feature isn't even available. In the very least, improve your online bill pay web page and make it mobile friendly so I don't have to zoom in to read what it says on the page!
This app only provides a mobile version of the Carefirst website. It fails to provide easier access to services nor a more personalized care experience. It doesn't even keep you logged in so there is no point to installing the app over going to the website in your mobile browser. Wish there was some value add to this app, but as to now there isn't. No notifications, no tailored information to your plan, nor anything that makes the app worth the space on your device.
App was perfect before. Now it won't allow me to pay my bill online through the app....fix that, and I'll resubmit my review.
The old app was convenient for online bill pay. That option is no longer available with the latest update. Please fix this feature.
What is the point of this app? If you can't pay your bill from the app, it is totally worthless! ZERO STARS!
Link to pay bill online is missing from app after most recent update. Please fix.
- Add the CareFirst widget to your home screen for quick access to the most-used My Account features.
- Enable Push notifications and CareFirst will alert you to new messages in your My Account Message Center via your device’s notification service.
- The Find A Doctor directory has been enhanced to make it easier to search for a provider by name.
- Minor enhancements and defect fixes.
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