Care first really needs to improve their online bill pay. It was pretty lousy trying to pay from the app to begin with (took you to the webpage which is not mobile friendly), now the feature isn't even available. In the very least, improve your online bill pay web page and make it mobile friendly so I don't have to zoom in to read what it says on the page!
This app only provides a mobile version of the Carefirst website. It fails to provide easier access to services nor a more personalized care experience. It doesn't even keep you logged in so there is no point to installing the app over going to the website in your mobile browser. Wish there was some value add to this app, but as to now there isn't. No notifications, no tailored information to your plan, nor anything that makes the app worth the space on your device.
App does not allow me to log in at all, rendering it useless. When I give it my username the next screen (password entry) is all glitched out and will not allow me to enter my password. I'm using a Google Pixel.
ID CARD IN STOLEN WALLET. Don't remember ID #. It's after 5PM on Friday. Can't report loss!! What to do???
App was perfect before. Now it won't allow me to pay my bill online through the app....fix that, and I'll resubmit my review.
The old app was convenient for online bill pay. That option is no longer available with the latest update. Please fix this feature.
-Minor defect fixes and enhancements
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