Between the high incidence of login failures and loosing all the notes Ive typed because I switched screens, Id think it was a low quality beta version. I have to use my old phone to login (when it lets me) because it has never allowed me to login with my newer Samsung Galaxy A11. If it werent manditory for my job, I would uninstall and find a better quality program.
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August system was supposed to add a voice recorder so the client could record their name instead of print their signature due to covid and clients who are unable to have use of their hands for signatures. They insured Medicaid of Ohio that this would be added in order to be in compliance and to be a accepted alternate EVV provider It's been 3 years what happened? When I call the company and ask they give me a run around telling me they will let me know and call me back no one ever calls back
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August system mobile/ CareWhen has crashed 7 times on my phone, here are the dates 05/08/2022, 04/19, 03/15, 02/14, 02/03, 02/01, and 01/25/2022. I'm having to constantly cleaning cache and memory on phone and restart my phone this app is pathetic