August Systems Mobile for Care

AssuriCare LLC

About this app

CareWhen Mobile allows authorized caregivers to log into their agency's home care scheduling system.

The caregivers benefit by 24x7 access to work information and a friendly interface to electronic visit verification (EVV). The agency benefits by a reduction in internal call volume and greater EVV compliance.

Using CareWhen Mobile, caregivers can perform the following tasks.
1. Look up work schedule, including care tasks to be performed.
2. Look up client addresses and get driving directions.
3. Clock in and clock out from client's home.
4. Report on tasks completed, or left undone at client's request.
5. Communicate with the agency staff via messaging.

Ratings and reviews

This app works the majority of the time but today I accidentally left the app open in the background and when I clicked back on it to log out, it had an entirely white screen with just a loading buffer. After 10 minutes without it doing anything I reset the power in my phone and reloaded the app and still had this screen. Then I decided to uninstall and do a quick reinstall and now it's stuck on the select region screen trying to load the usa server. I'm very frustrated right now

Between the high incidence of login failures and loosing all the notes Ive typed because I switched screens, Id think it was a low quality beta version. I have to use my old phone to login (when it lets me) because it has never allowed me to login with my newer Samsung Galaxy A11. If it werent manditory for my job, I would uninstall and find a better quality program.

This app is so ridiculous i hate that my company is making me use it. Its constantly messing up and gps is way off. On top of that today it is telling me my login credentials are wrong and when i try to get a email to fix it my look up info is saying its not found and i know im getting my email and birthday right. It is royally pissing me off and making me want to quit my job

What's new

Added support for newer devices.