Going the wrong way! I have been using this app from the first version, and have been very happy with it. I am relatively often on trips where I have to change my plans and having this app have made my travel life easier. I have used it for almost all my Radisson bookings, but after the last update I am about to give up on it. It has become extremely slow, often stops working and is regularly asking me to log in to my CC account (again) after a search.
Concierge level member but they it. Can't book hotels. It forces me too login in a loop that fails. Also why do some hotels (Blu so no excuse in my book eg rome) block the "cancel" etc buttons for bookings? ANNOYING. You are clearly not one chain
I'm a long time Club Carlson member and this updated version is horrible. It continously loops me into logging into a web based version of the app it seems. After I try to book a hotel, I have to log in and then search again to book my hotel and that's if it even works. It used to be very simple and easy to book from the app, but now it is easier to go to the actual website. Very slow at times too. Please fix!
Terrible since update I used to love the ease of use with this app. Since the update I can't even follow through with booking a room. I don't understand why they would update it and make it worse? Are they actively trying to lose customers?
Rubbish since update Since the new design when booking I have to click the join option in search and log in separately to see member rates and it keeps logging me out so search facility is useless. Constantly hangs on loading screen.
Last Update Since last update all I get on Samsung Galaxy S6 is "Loading...please wait" Trying to book upcoming trips and being forced to use another hotel family in order to complete reservations on a working app. Please push out another update.
This version introduces a
*modern design that makes it easier to book your next stay
*keep track of your upcoming stays
*view your account information
Radisson Blu Chelyabinsk mobile application allowing you to use hotel services.
Experience Virtual Concierge. The Ultimate Hotel Concierge Mobile App Companion.