Princess MedallionClass

1.7
3.36K reviews
100K+
Downloads
Content rating
Mature 17+
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About this app

The MedallionClass app puts everything at your fingertips –
On-demand services, family and friends locator, ship navigation, interactive fun, and more.

For customer support, please contact: AskOceanMedallion@carnival.com
Updated on
Dec 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted
1.7
3.36K reviews
Kurt Wong
November 28, 2022
App is great...WHEN it actually works, which is very inconsistent. Sometimes it has my booking information and sometimes it doesn't. Sometimes it includes all my party members and, well you get the idea. Royal Caribbean's app is much more stable having just used it on a sailing. The most irritating thing is you have to use this app to complete check-in. It really isn't hard to develop a mobile app like this. It really isn't.
11 people found this review helpful
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Anthony McAleer
November 11, 2022
We love Princess Cruises, but this app is terrible. We have 5 people in our party on the ship, all with Android phones. 4 of us also have tablets. With our 9 devices, only 2 are able to work the app. And even on those devices, the app is painfully slow. The idea is great, but the app is unworkable. The app starts,and you can see the home screen, but that is about it on 7 devices. Very disappointing and annoying when everything indicates you can use the app for features, but nope.
61 people found this review helpful
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Aubrey Allenbrand
October 6, 2022
The app doesn't work. In some places it remembers my booking information, but when I try to upload my documents--it glitches out and wants my booking info again. When it requests the info again, the screen that pops up isn't insertable, you can add the booking number but not your name or DOB so it errors out. I tried calling the phone number on the app, only to be listening to the crappiest hold music ever for half an hour...never to apeak to anyone or even be given a routing option.
98 people found this review helpful
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What's new

We’ve improved the Princess MedallionClass.
- Bug fixes and improvements