1.3K reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

Key Features:
- Control your smart devices
- View the weather and Air Quality
- Create personalized schedules that fit your needs

This app is compatible with Android version 10 or Later.
SmartHome allows homeowners to control their system remotely
Updated on
Aug 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity and App info and performance
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.29K reviews
Drew Crafton
November 4, 2025
Latest update killed the former app. I now have to use this obtuse interface. Actual current temp and humidity are small and hard to find while the Setpoints are large. Menus are makes it hard to find the information you want. Some of the values are in gray font making it difficult to read. The energy usage info is limited and can only see detail for last 2 days. It is hard to believe that these products can keep getting worse but they seem to find a way..
192 people found this review helpful
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Carrier Corporation
April 22, 2025
Your experience is important to us. We appreciate your feedback on font size, layout, and info visibility. Our team is actively working to improve the interface based on input like yours. For more support or suggestions, contact ResDigital@carrier.com so we can assist you directly.
Andy P
July 16, 2026
The buggy & connectivity issues have been resolved, but the control capabilities are still lacking. I have an ecobee 6 that allows me to see exact run time, performance and statistics. ecobee also allows me to create as many custom comfort profiles and time slots as I want, vs being limited to 4 and 5. Also, when will Carrier revisit their failed attempt at remote sensors vs having to spend so much on hardwired sensors.
11 people found this review helpful
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Carrier Corporation
July 30, 2025
When the app shows the wrong status, we completely understand your frustration. We've are prioritizing real-time accuracy in an upcoming release. Thank you for this detailed feedback.
Heather Peterson
June 23, 2026
Just got this new thermostat for new a/c and furnace. It won't let me set up an account! Every time I enter the verification code they send me, it says it's an invalid code. This does not seem promising 😡 Update: Received an email offering support with the app, so adding a star. But because of problems with both the app and the thermostat itself, we requested the HVAC installer to give us a different thermostat, which also has a different app.
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Carrier Corporation
June 23, 2026
Heather, oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at ResDigital@carrier.com. Thank you.

What’s new

Bug fixes and enhancements.