Love the new update. Looks so much better than the old one.
When I first started using this app, I really saw the progress as I took more steps to meet my goals. I got scene points for answering surveys, meeting daily and 14 day goals as well. However, recently I noticed that I have not been getting all the points that I deserve. I have met my goals at least 10 of the 14 days so I should have gotten 40 points however it said that I only met my goal for 8 days and so I was not rewarded with my points that I should have received. This has happened to me twice so far which means that I never got the 80 scene points that I should received. Other than that I would have been fully satisfied with this app. If I am given back my 80 points and once this is fixed, I will change my rating from 3 to 5 stars!
I need help. I need to talk to someone about my account ASAP(there isn't any "Contact us" section on your website). Something went wrong/was misleading and I can't access my account whatsoever. When I chose what rewards I wanted to start with.. for some reason on my screen it showed me Air Miles with the blue logo and plane. And when I chose it it showed me the Aeroplan Miles instead. It was very confusing. I don't have an Aeroplan Miles card nor do I want one. I want to switch it to my Scene Card instead (which I actually have) I'm not too happy with this right now😒😒
Just sent a reply to carrotsupport.ca which doesn't seem to exist according to Google. So much for my response. Not sure who came up with the answers to some of the questions but many of them are not correct. Also the rate of increase of step goals is ridiculous and doesn't help one achieve their goals. Most people will just give up after a few weeks because the goals are unobtainable.
Great for getting points for many things such as Scene and Petro Canada. However, the steps are never accurate. I work 10 hours on my feet and still get around ONLY 2,000 steps. And re-sync doesn't always work either.
Dislike the fact that I have to install Google Fit to get data from Garmin Connect to put data into Carrot Rewards Wish it would take data from Garmin devices and not just Fitbit
Bug fixes, updates, and a new look for the Steps page.