Castlight Mobile

Castlight Health

About this app

Do you have access to Castlight through your employee benefits plan? If so, you and your dependents can download Castlight Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.

Key features:
Find care - Search for a doctor near you. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.

Please note:
The Castlight Mobile app is available exclusively to individuals and their dependents who have access to Castlight’s services through their employee benefits program. If you’re not sure if Castlight is part of your employee benefits, contact your employer’s HR or Benefits leader.

About Castlight:
Castlight Health is a trusted third party that connects directly to your insurance plan and does not share your personal information with your employer. Your health information is always confidential and secure.

Ratings and reviews

Always on latest version. Reinstall doesn't help. Apps don't sync consistently. Been waiting on the "technical team" to fix an issue 7/18 (It's 8/16 now). Got told today they fixed signing in but that issue self resolved 2 weeks ago. Then find out another app is syncing but not crediting points. For points adjusted they require screenshots but also require you to wait more than a day. If you wait it can be impossible to get a pic with the correct date/time showing. I'm giving up on this app. :(

Seems early to tell, but the rewards offered seem good enough to check in at least semi regularly. And it has been a good resource for reminding me of all the benefits I have available through my company. Some of the health tracking data is off though, and it seems to either disconnect from, or not download updates from my smart watch as often as I'd like.

Aside from technical problems, the app seems to work really well, but a very high percentage of the time (well over half, I'd say at least 4 out of 5 times) after entering my credentials, the app gives a "There was a problem connecting to the server" error. I fall back to using the mobile web page, but the mobile web page can't connect to the fitbit app, so I am unable to enter my steps in a timely manner. If I uninstall and reinstall, it will connect - so I know it's not me, it's not my password, it's the app. It may have something to do with adding my phone as a secure device so that I don't have to keep entering security codes that it otherwise texts to your phone, but that would be just as annoying. (Samsung S7 Edge, Android 8.0.0)

What's new

Bug fixes and performance improvements.