It's almost there. The concept of the account is great. The app is good to look at and easy to operate. The experience leaves plenty to be desired. The login is tedious. You can't buy phone credit. It's the basics that make us come back for more. But you have great products within the app- goals, budgeting, investing, why not go all the way? I like where it's supposed to be going. It's just not there. Yet.
I downloaded this app and signed up to loop because I was very interested in its personal financial management tools and features. However I am unable to access any of these features. I cannot even access my transaction history. The app gives me a persistent error "there was a problem connecting with the server" when I try to access any of the apps features with the exception of send money. I have raised a problem ticket but yet to receive any resolution. Very disappointed.
Too many issues. I can't even complete registration yet it has picked most of my personal details. Then coming soon messages. Asking for my hard earned cash is the only part working. It's honestly a good idea, but with a useless app. I'd not approve anyone to use without a total fix.
I don't even understand how it works. It keeps telling me to pick my card n I don't even know from where? How does this app help me? Pliz assist.
I&M bank is missing from the banks you can send money to via pesalink which is a shameful bug. The app takes too long to display balances when you reload your account.Loop is a brilliant idea but the execution. ..smh...
The was good... Not perfect, just good. But now I can't even log into my own account. It keep on telling me that the email and password don't match. So I reset the password and when I exit the app to go back to it literally 5 minutes later,it say that I have the wrong password... Come on!!..You guys should sort this out. I can't always be changing the password to what it was just to log in
Send Money to Self
Bill Payment Auto Categorization