
Ron Hubscher
These guys used to be great, on time, and reliable. But over the last few months, drivers often don't show, are rude, their service center is rude, and the list goes on. After missing 2 doctors appointments due to either no shows, and or late arrival, and a flight. I no longer consider Ride Yellow as a dependable service. Look elsewhere.
42 people found this review helpful

Grant Hudson
Taxis are cheaper than Uber or Lyft and typically the drivers are more experienced. The only flaw in this app is that you have zero idea about how long your driver will take to pick you up. The app has no info until 2 minutes before the driver arrives. One great part, I schedule rides in advance, the driver is always on-time, every time! If they add real-time pick up info, this would be a 5 star app.
84 people found this review helpful

Joel Dale
The app mysteriously fails on giving me the discount. They offer 25% discount for putting your credit card into their app, but when I did that, it claimed there was an error and it wasn't able to verify my card - either of the two cards I put in. The same card I paid for the ride with from the cab and not the app. It seems there's no problem verifying my credit card when it comes to actually paying. But without doing it in the app I paid 25% more than I needed to. That's quite the racket.
48 people found this review helpful
Hello Joel, I'm sorry to hear about your experience. We want to take a closer look at this for you and invite you to follow up with our customer service team at support@rideyellow.com to submit a ticket for this issue. Please include any information on the rides that didn't receive this discount, including screenshots and order numbers. Thank you.