CEB Care

Ceylon Electricity Board

About this app

CEB Care app revolutionize service offering of Ceylon Electricity Board. CEB Care enable digital experience to consumers on availing services offered by Ceylon Electricity Board.

CEB Care is designed to provide improved control and visibility over consumers’ Electricity account and currently deliver following services to end consumers;

- Lodge Electricity Complaint
- Manage Multiple Electricity Accounts
- Interruption Alerts
- Interruption Calendar
- Check Bill Information
- Check Payment Information
- Make Online Payment
- Usage Estimation
- Bill Calculator

Ratings and reviews

Would have given the app 5stars if it didn't have the following issues: 1. The app doesn't have an option to check your current invoice or past invoices. 2. The interruption calendar doesn't update correctly. When times are updated on power interruptions, it has both the new and old time. Which is a bit annoying. Hoping CEB IT team can fix these issues 3. The map feature no longer works to see power interruptions.

Extremely Poor App – Needs Urgent Improvement This app is frustrating to use! It lacks essential features like accessing the statement of account, monthly invoices, and billing history. The interface is not user-friendly at all, making even basic tasks difficult. It urgently needs an upgrade to improve accessibility and functionality. A utility app should make things easier, not more complicated. Please fix these issues and make

The app fails to serve its main purpose effectively. Reporting power outages is either impossible or overly complicated, leaving users frustrated during emergencies. Additionally, the details displayed in the app are often incorrect, which makes it unreliable for important updates. A utility app like this should prioritize user convenience and accuracy, but sadly, it falls short on both fronts. Needs major improvements.

What’s new

Minor bug fixes and feature improvements.