They used to give 1000 tickets for winning, now they've limited it to 500. I have two kids under the of 10. For all the money I spend in this place (and yeah I've done the math), they could not be so darn stingy with the tickets.
I am concerned that the App that is supposed to have allegedly been fixed in version 1.12 is still having problems. My son is beside himself with having over 700 tickets on one device and over 800 tickets on another device and yet he can only redeem 500 tickets. We will bringing in the device with 880 tickets to ChuckeCheese today and we'll see what they say. We also have printed the 500 ticket redemption. The game is good enough and the reward of tickets is great. But giving 500 tickets when over 800 were earned is a problem that needs fixing.
I'm over upset with the game and Customer Service right now. At first I was in love with this game, but after awhile it would glitch and not respond to my movements. Then at times it would not send my tickets to my email, after spending all that time playing this game, my tickets are just gone. I contacted the app through email. Instead of speaking to the same person, I get new rep each time. All they can tell me is to uninstall and reinstall, which doesn't fix the problem. So I started screen shooting my tickets that I've won and I finally after months of playing get 1000 tickets and they tell me that the game will now only allow me to redeem 500 tickets and what's worse is that the app itself still says you can win 1000 tickets. What's the point in playing if you can't win the tickets you've earned!!!!!
Not Redeeming Tickets Correctly It was redeeming tickets fine yesterday. Now this afternoon it seems to be stuck. Won't recognize tickets over 500 and when you do redeem them it does not send the email. Please fix and update! My son would like his tickets
Trouble redeeming tickets. Sometimes doesn't emailed them. And max tickets you can win is now 500, not the 1000 that's STILL advertised.
Its an ok game, however I only play it to get tickets for my boys and the ticket redemptions not working. I had 680 tickets and reedemed them and it just sent me an email of 500 and saved the 180 in my game, I dont know if its a problem that they need to work on or now the most they let you reedem is 500. Hope this gets resolved.
- An issue with ticket redemption has been fixed.