Legacy View

4.2
166 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Legacy View makes setting up and monitoring your Chandler Systems water treatment system easier than ever! This App covers systems sold under Chandler Systems' three brands (CSI, Clearion and WaterSoft) that use the Legacy View Valve. When used with a Legacy View Valve the user, through the app, can do the following functions:

- Connect to all the Legacy View valves in your system.
- Conveniently view the status of your valve.
- Easily view and change valve settings.
- View current water usage information.
- Graphically view and export water usage information.
- Start a regeneration or backwash cycle from your phone or tablet.
- Set, view, import and export the servicing water treatment dealer information.
- Better understand how your system is working and understand what settings are for.
- Update firmware on the Bluetooth LE valves.


Permissions:
- Access Bluetooth setting, Pair with Bluetooth devices: This app uses your devices Bluetooth radio to communicate with the Legacy View valve.
- Approximate location (network-based): This is a requirement of the Android operating system for the App to scan for Bluetooth devices on Android Marshmallow +.
- Write External Storage: This is a requirement to manage valve firmware, export graph data and import/export dealer information. We do not modify or view anything outside of the “/Documents/Water System” directory, we only export mentioned data to this directory.
- Read External Storage: This is inherited from the write external storage permission. We do not read anything from external storage.

Troubleshooting:
Some users experience difficulty with their valve not showing up on the device list. When this occurs, here are some things to try.
1. Make sure Bluetooth is turned on for your valve. Go into the Advanced menu on the valve by pressing and holding both buttons for 5 seconds until the screen starts flashing. Then press the Menu/Enter button repeatedly until you see "bE 0" or "bE 1". If it is "bE 0", then Bluetooth is turned off, press the Set/Change button to enable it, changing the setting to "bE 1". Then press Menu/Enter button repeatedly until you are back at time of day. If your valve will not set and stay at "bE 1" then contact us, your board may need replaced.
2. Unplug your valve and remove the 9V battery (if installed). Wait 30 seconds, then re-power your valve.
3. Turn Bluetooth on your phone off and then back on.
4. Reboot your phone.
5. Make sure your location permission is turned on for the Legacy View app. Location permission is required by Google to use the Bluetooth LE scanner. We do not need or access your location, but because Bluetooth can be used to determine your location, we have to have the location permission just to do a scan for our valves.

Once you can connect to your valve, make sure that you allow your valve to update firmware if the app prompts you to do a firmware update.
Updated on
Jul 23, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
4.2
166 reviews
Lorene Spencer
June 17, 2022
The app will no longer connect to our system and hasn't for a couple of weeks. The aeration filter shows up when I press the app, but when I push it to connect, it won't connect. The system does have bluetooth turned on and so does my Android phone. I have an Android 8 phone. I have tried all of the steps in the instructions, but it still won't connect. The only one I couldn't find to do is checking if permissions for Google has been given in the Legacy View app. How do I do that?
1 person found this review helpful
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Chandler Systems
June 20, 2022
We are sorry you are having trouble. The latest app will ask with a pop-up for all the permissions that it needs. Please try the release that is in Beta (use the "Join Beta" button on the Play store app page). If possible, also try another phone. If it still is not working, contact us at http://csd.onl/contact. We want to help you get it working.
John Boguslawski
September 11, 2021
I wasn't expecting a lot from an app that connects to my whole house carbon filter. However, it was invaluable for the initial setup, and managing backwash settings. Now I still use the app to check flowrate through the system and the daily totalizer. The app isn't super flashy, but it doesn't need to be, and is well laid out. It works well, and the Bluetooth connection is great and I can manage the unit in my basement up two floors in my bedroom!
3 people found this review helpful
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Chandler Systems
September 11, 2021
Thank you for the review, John! We are glad to hear it is helpful and valuable to you. If you ever need anything you can contact us here: http://csd.onl/contact
C L
April 26, 2021
Much like the aerator itself, this app is not effective at all. Interface is about 2 decades behind, and to connect via bluetooth, you have to be within 5' of the unit. Once in the app, there are very few features. It does not log any useful info. What is suppose to function, mainly just takes up space. Very displeased with the Legacy app as well as with Chandler Systems. Look elsewhere for your water treatment needs.
Did you find this helpful?
Chandler Systems
April 27, 2021
We are sorry you are displeased. This is not the typical response we receive; you have basically said there is nothing good about our system. If you truly are our customer, we are glad to help with problems, listen to constructive feedback and work towards improving our system. Please contact us: http://csd.onl/contact

What's new

* Bug Fix