
Erick Panike
The chargers work just fine, the app is not well designed and very buggy. The QR scanner doesn't work, it prompts to provide permissions to the camera even though it has those permissions already. Usually I have to close and reopen the start a charge process a few times before it recognizes that I am already logged in and have a payment card in the account. I would submit this as a bug report but the app does not have a bug report option.
ChargeNet Stations
April 2, 2026
Thanks for sharing Erick. We’re sorry for the trouble with the Android app. The QR scanner and login/payment issues are known and actively being improved, and your feedback helps us a lot. While there’s no in-app bug reporting yet, you may contact us at support@chargenetstations.com or 424-408-1064. We appreciate your patience as we work on this.

Christopher Lang
The physical chargers for this service work find as long as you have a physical credit card. The App does not work: 1) every time you do anything in the app it asks you to log in again. With the most recent update it now gives an error loop of "you are already logged in using a different method" any time you try to go to your profile, update your payment information etc. C'mon guys! You need to fix the app or no one will use it!
2 people found this review helpful
ChargeNet Stations
October 15, 2024
Hello Christopher,
Thank you for letting us know of this bug in our recent version of the app (1.3.2). We have worked to find the cause of the error and fix it. If you update the app to version 1.3.4, you should no longer be experiencing this login problem. Please let us know if the problem persists and we appreciate your feedback.

Ray C
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Technical issues (update 12/9/25) Some recent technical issues were addressed in updates, good on them! A few more issues persist: -Scanning a QR code doesn't work - permissions showing but nothing appears when trying to scan -Not sure where the comparison went when comparing with paying for gas ⛽ -No way of reporting down charger through the app