Great app. Very convenient when monitoring both your credit and debit/savings. My only complaint is the constant advertising for promotions and offers for services that you may not have interest in or already own. The promotion Ads seems to be universal across all devices regardless. However you can remove the Ad during your session but it will be there the next time you log in.
Quick pay from linked accounts always defaults back to primary account. Accounts are identified only by last 4 digits of account number. I have sent money from the wrong account several times. Better identification (like a nickname for the account) or choosing the account before starting the transaction would improve the experience. Otherwise app is great. Easy to get real time account information, send money, and do other tasks on linked accounts. Can log into multiple unlinked accounts too. It would be nice if app could remember list of multiple account user names for easier login though.
The deposit capability needs a lot of work. The system will only complete deposits about 20% of the time. The rest of the time it just tells you to go to the bank to deposit the check because it cannot complete the transaction. My understanding of the purpose of this application is to provide banking services on the phone and avoid having to make special trips to the bank. That is not the case for me as I still have to go to the bank physically anyway in order to deposit checks.
It limits you on how much you can deposit per month, which doesn't work for me because the monthly limit is like one paycheck per week so I can only deposit once on my phone. Living off grid, that's not very helpful. And I don't like the stupid picture on sign in. Wish it was just blue and said Chase bank. Or put a good looking guy on there. The world does NOT rotate around men you know. 😎
Updated 7/2017: I have used this application for 4+ years. It does the things I need very well. I also use a similar app for my credit union that is very poor by comparison to this Chase app. I haven't used any other bank app in the last 4 years. I like the fingerprint reader (added since my last review) that allows quicker access now. I rate it at 4.5 stars and may raise this to 5 stars if the convenience holds up.
This is by far the most used app on my phone. It's so easy to use and understand and not to mention convenient. Say goodbye to going into the bank from here on out (unless of course you need to make withdrawals). Everything is virtually in your hands, which I have to admit... I absolutely love!
• Introducing ZelleSM. The new easy way to send and receive money between almost any U.S. bank. Now in the Chase Mobile® app. Chase QuickPay® is better together with ZelleSM
• New credit card view makes it easier to manage your account and monitor your activity
• Explore checking and savings account options. Compare accounts and discover resources to help you manage your everyday banking needs
• Explore home equity line of credit tools and options, and apply right from your phone
Tap and pay with your phone, get instant notifications, and lock your cards.