Review from Timothy Twitty
No external accounts.. After calling tech support they say it is impossible for me to make a payment with the app using my " external" accounts. So you can only make payments if you are paying from a chase account. Enable the ability to pay your bill just as easily as the actual website and you will have a better application..
Quick pay from linked accounts always defaults back to primary account. Accounts are identified only by last 4 digits of account number. I have sent money from the wrong account several times. Better identification (like a nickname for the account) or choosing the account before starting the transaction would improve the experience. Otherwise app is great. Easy to get real time account information, send money, and do other tasks on linked accounts. Can log into multiple unlinked accounts too. It would be nice if app could remember list of multiple account user names for easier login though.
It limits you on how much you can deposit per month, which doesn't work for me because the monthly limit is like one paycheck per week so I can only deposit once on my phone. Living off grid, that's not very helpful. And I don't like the stupid picture on sign in. Wish it was just blue and said Chase bank. Or put a good looking guy on there. The world does NOT rotate around men you know. 😎
Updated 7/2017: I have used this application for 4+ years. It does the things I need very well. I also use a similar app for my credit union that is very poor by comparison to this Chase app. I haven't used any other bank app in the last 4 years. I like the fingerprint reader (added since my last review) that allows quicker access now. I rate it at 4.5 stars and may raise this to 5 stars if the convenience holds up.
This is by far the most used app on my phone. It's so easy to use and understand and not to mention convenient. Say goodbye to going into the bank from here on out (unless of course you need to make withdrawals). Everything is virtually in your hands, which I have to admit... I absolutely love!
You won't have any use for this app if you enjoy leaving your home to ride around to pay your bills and going to the bank/atm to deposit money. DO NOT download this app if you are ok with going to the ATM to withdraw money just to give to a friend as a loan because with this app you can send money to a friend right from your phone. Find another bank if you don't like the fact that you can see your balance with one swipe. This app is simple and convenient. Love it. Love Chase.
Need to be able to handle everything on mobile app. My payments late because I cant update my cc info on mobile. I don't always have access to computer. It does have great basic layout to the point of this is what I need to see. Don't have to go searching different pages or sections and see if it's this one or that one. Then have to go back to the beginning and start over. Thank you Chase for having a great app. One that works so I don't need updates every week or do. THANK YOU!
• Introducing ZelleSM. The new easy way to send and receive money between almost any U.S. bank. Now in the Chase Mobile® app. Chase QuickPay® is better together with ZelleSM
• New credit card view makes it easier to manage your account and monitor your activity
• Explore checking and savings account options. Compare accounts and discover resources to help you manage your everyday banking needs
• Explore home equity line of credit tools and options, and apply right from your phone
Tap and pay with your phone, get instant notifications, and lock your cards.