Review from Timothy Twitty
No external accounts.. After calling tech support they say it is impossible for me to make a payment with the app using my " external" accounts. So you can only make payments if you are paying from a chase account. Enable the ability to pay your bill just as easily as the actual website and you will have a better application..
Blocks ability to take screenshots, so it's a hassle to save confirmations. Other banking apps don't block the user's phone features because they have no business doing it. The arrogance of Chase, believing they have a right to decide what features someone can use on their own phone is ludicrous. This earns them 1 star. The audacity is astounding. Talk about over stepping. Safety or not, it's my choice, not yours. Too bad, it's a 4 or 5 star app otherwise. This type of behavior has gotten out of hand. We own our phones. Not you.
The only reason I want this is for the mobile check deposit. The app does not allow me to control the focus when taking a picture and will not take a clear picture. Result is a 99% failure trying to do mobile deposit, especially for the back of check picture.
I was able to use the mobile check deposit until about 4 months ago. After a Chase update, it would no longer recognize my checks anymore. I even went to the bank to see if they could make it work. They couldn't. They even REINSTALLED the app & it wouldn't work. So then they tried to blame it on the handwriting. As I said, always worked before with perfectly legible handwriting. Annoying to have to drive to the bank now when the mobile app WAS working before.
Since the last update I'm constantly changing my password. I'll log in to check activity and it will prompt me to reset password because of too many unsuccessful attempts when I haven't used it in days and just opened the app. Update: Still having same issues with updates 3/29/17 still an issue
Well, The app is good but we need way see our FICO score within app like the other card companies have transcended to lately. With Bank of America we can see our as spending habits
Wish I had this app for my entire life. Would have saved a lot of head aches along the way. Great job Chase!
Minor bug fixes and improvements
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