Review from Lou Horacius
Ugh Worked fine before the update. Now I can't deposit my checks! =(
To my knowledge, Chase was the first to introduce the deposit checks by smartphone app. Although now other banks like my other bank, sets more amount limits than Chase. I would have to deposit in my external account then transfer to my Chase acct. No big deal! But when I did that l noticed a 12 dollar service fee. Not sure if that's related to my large amount deposit or another issue. Am looking into it! ! Overall, app does the job of convenience.
The app is pretty lightweight and easy to use, but I have a couple issues. On my galaxy s7 the fingerprint login doesn't actually log me in. It unlocks the app, then I have to login manually. What the heck is the point? Also, when I've already made a payment on this billing cycle, it doesn't make it clear right away that this is the case. Sometimes, I get drunk and pay bills and forget. I'd like to not have to make two clicks to see that I've already paid this month. Otherwise, I have no complaints. Edit. Updated rating. Fixed the fingerprint issue.
I have checking, savings, and credit card accounts all accessible through this app. I can control all and have them interact with each other. It's really helpful to get everything done with one click! **UPDATE** Chase had a period of time wherein you could check on your balance without fully logging in. It really saved time and was so convenient! It would be wonderful to see it return! Now they've decided to put advertisements throughout your using this app. It's taking longer to load. Citibank's app shows upfront balance info without signing in, and no advertisements! Get with it, Chase!
Great and convenient. Love the instant transfer between accounts. The only thing I wish it had was the lock feature like capital one has in their credit cards. Gives you a piece of mind knowing your card is locked and no one can use it until you login and unlock it. This feature is a MUST HAVE!!!. My wife has had fraudulent charges (somehow) twice. The lock would've prevented it.
It's direct banking at your fingertips. Pretty straight forward app! :-) The new addition to log in via the fingerprint scanner is a neat idea for faster account sign in and is more accessible. ☆☆☆☆☆ However, as of late the app freezes on few instances here and there. This happens when I want to go in the bill pay section or if I want to go to my card area to get additional info on accounts. My last review I gave this app 5 stars, but this time it's down to 4.
I love this app! I check my account frequently to make sure everything is in check. I just got an upgrade on it and i am still very satisfied, if not more! I love that I can make my bill payments right then and there; it helps that it automatically calculates after you've made your payment so you know how much you have without having to do the math yourself. I really like the new look as well; it makes it feel more personal as well when I see the "good morning, ect." when I log in. Definitely worth getting! There is one thing I found out about, for mobile deposits there is a limit of $2,000.00.
Minor bug fixes and improvements
Tap and pay with your phone, get instant notifications, and lock your cards.