Review from Jazsha Bolante
Excellent & Convenient I've stopped making trips to the bank. The BEST and most essential app out there esp if you're always on the go! Easy to use
*2/16/17* Finally Have an update that allowed deposits again thank god.. Overall in the past 3 years it's been a great app however when ever there is a big update it kinda messed up a good thing. So that is why 4 stars. *review 12/30/16*Apparently new update was suppose to be more user friendly but although it's "prettier" it seems to be fashion over function. Every time I try to deposit a check it won't connect with my camera and says there is an error. I have updated. Uninstalled and reinstalled. Checked permissions and still won't work. I have a J7
This app was great until they made changes. At some point within the last couple of months a change was made and I have to constantly turn back fingerprint login. On top of that if I enter my password incorrectly once, I have to change my password. It's gotten so I have to change it Every other week. It's killing the functionality and usefulness of the app for me.
The mobile deposit is awful now! I don't know what they changed, but the image detection is utter crap now. It took me five times to get the check approved only to find a letter in the mail saying that the check was rejected, that they're taking the funds out of my account and that Chase is now charging me a returned check fee! The check that I deposited is from an account for a instution that I've had no issues before so I'm assuming it was this app's fault. Get it together Chase, and fix this damn thing.
Still can not deposit checks with QuickDeposit! Tried again today after update; the last time after un/re installing the app. Sent messages, with logs, to Chase/developer; no response. Sent email to online support, not secure so, no response. Called support, was told to un/re install the app. Need QuickDeposit as I don't have time to go to a branch. I work 7 nights a week and have had no day off in six years. I need to deposit checks I received more than weeks ago. App crashes after submit check photos.
It's great for making deposits and checking your account. I have had issues with constantly having to change my password after only one try! It's very inconvenient and then it asks for your SS number, not very secure!! Things need to change, maybe security questions but not SS number!
Absolutely useless. I am SO frustrated with this app. I understand stringent security to access or change a password, but when a customer can't access the account because no passwords are accepted, even when those passwords meet the parameters set and have NEVER been used before is completely unacceptable.
Minor bug fixes and improvements
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