Review from A Google User
Works Well A convenient way to check my balance, and the balance alerts are useful, too. I haven't tried the deposit by phone feature, though. I'm just more comfortable making deposits using the ATM or teller. Unfortunately, I don't like the new UI, but that's not a big deal.
Good app Main reason I'm just giving 3 star for now is because I've been having to go and change PW every time I go to sign on what is going on with that? OK figured out the reason I've had to reset PW every time signed on won't go into details but my fault lol. 5 star app all the way 😎
Since the last update I can't use this app at all. I keep getting an overlay message, called tech support for my phone and they went step by step an couldn't fix it. Went to phone store, they said they never saw that message before an didn't know what to do. Went to tech support website, others had same problem, then said they fixed it but didn't advise others how it was fixed. So will be uninstalling this app until later to see if it is fixed. Sept.2016 still can't use.
The only way I bank I moved to NC from IL 5 years ago. Unfortunately, there aren't any Chase branches ANYWHERE in the state, but I have loved Chase bank for years. So, thanks to the chase mobile app, I can keep my bank!!! It's easy to use, and is compatible with the thumb print scanning on my phone.
Critical flaw Works great as long as you don't have to add a payee; then it fails miserably by letting you fill out ask the required information, but never enable the complete button. Extra points off for lack of in-app feedback reporting.
It is useful but... It should have all the functionality of the desktop version. For instance I deposited a check and it bounced. The ap told me only that it could not read the image of the check. So I went to a branch to deposit it. It turned out that the reason was lack of funds. The laptop version gave the correct reason.
This version sucks This app is the worst version ever! The previous versions worked great, why fix what isn't broken? This app doesn't work well with the touch screen keypad. Typing has a delay to it, and sometimes double types in a character or number.
Minor bug fixes and improvements.
Tap and pay with your phone, get instant notifications, and lock your cards.