Literally the shittiest app ever It doesn't work. Don't waste your time folks. Takes 5-6 attempts to finally get logged in, and then if it works by chance.. it asks a security question and you have to do that 5-6 times as well. Better off driving to the bank!
Terrible (Since the new update my review below has not changed.. You can make it look nicer but you cant fix the system bugs.... unreal.) System is always unavailable. Always asks for your secret question. This is the most unreliable app I have ever used
Always Still dealing with this crappy app. Even after they did the updates it still screws up once a week. JUNK!!! It's really irritating when I am quickly trying to check something and I have to deal with this. Let's get this app fixed. You have more 1 stars than 5 stars. You'd think that would mean something.....
So frustrating. I have never been able to log into mobile banking, getting a "system unavailable" error message every time. I called customer service and was told to uninstall the Chemical Bank app and re-install it. I did that and now Google Play will not let me install it again, saying it is already installed on my Android phone. So much for mobile banking with Chemical Bank. I will have to use my laptop while travelling. Very disappointed.
Annoying.... Latest update has a tag that keeps popping up in the log in window asking, "Do you need help signing in?" It gets in the way...so yes I do need help. Please remove this as it is getting in the way when signing in! UPDATE: THIS KEEPS GETTING WORSE. Why do account transfers take several days to reflect on my balances within CB? This wasn't the case earlier this year.
This app is garbage!! Every time I try to log in it tells me that I have been locked out and that's need to get a hold of customer service. This is the saddest excuse for a banking app i have ever attempted to use. Wish they put in the same amount of maintenance on this crap app that they do on the website, at least that works 75% of the time. Don't waste your time trying use this app. Horrible experience!!