DON'T WASTE YOUR TIME Waited a month then just reinstalled in....still can't log in even though all my info is correct
Terrible (Since the new update my review below has not changed.. You can make it look nicer but you cant fix the system bugs.... unreal.) System is always unavailable. Always asks for your secret question. This is the most unreliable app I have ever used
I like it It doesn't work 100% of the time but for the most part it does. No too many complaints
Worst App I Have Tried To Use Key word is "tried" because even after providing all requested info, I have not been able to log in - ever. If it were not for the convenience of having a brick and mortar branch near my house I would move all banking to the local credit union just because of my inability to easily use an app to do occasional but necessary banking while I'm traveling. Luckily, I lug a notebook while I'm out of town and their Internet site works although it has become less reliable since their merger with Northwestern Bank.
So frustrating. I have never been able to log into mobile banking, getting a "system unavailable" error message every time. I called customer service and was told to uninstall the Chemical Bank app and re-install it. I did that and now Google Play will not let me install it again, saying it is already installed on my Android phone. So much for mobile banking with Chemical Bank. I will have to use my laptop while travelling. Very disappointed.
This app is garbage. I made a Google + account just so I could voice my opinion of this app. It's literally the worst app I have ever used. The recent update made it better but the didn't fix the biggest problem. The app works about 50% of the time. The other 50% I get the "could not process your request, please try again later" and then it won't work for who knows how long. I wouldn't bother installing this app. Just use the website, it's a shame. Because it's a great tool when/if it works.