Chipotle

Chipotle Mexican Grill

About this app

Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery.

And…

ABOUT CHIPOTLE REWARDS
• Members bank points automatically for in-app orders.
• In-person, scan the app to earn points and redeem rewards.
• Redeem points on Food, Goods and Giving in the Rewards Exchange.
• Set a favorite reward to track points as you go.
• Get rewarded faster with extra point offers and early access to new menu items.
• Oh, and let’s just say… we won’t forget you on your birthday.

FEATURES
• Pick up quicker with mobile pickup shelves and Chipotlane.
• Or, get your food delivery bought straight to your door.
• Try tasty menu items you can only get in-app or online.
• Get your faves faster with saved meals and recent orders.
• Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations.
• Low gift card balance? Split the payment with another card.
• Pay your way with Google Pay.
• See your sustainability impact with Real Foodprint metrics.
• Start a Group Order to invite your squad in on the fun.
• Save your go-to Chipotle locations and food delivery addresses.

Ratings and reviews

Buggy piece of junk. Great app when you can get through an order without a single error message, which is rare. I have been using it at least once a week for this past year, and nothing has improved. EDIT (2025): yeah, here I am again, when the app works it's mostly good, though not the smoothest, but for the past couple weeks it just gets stuck in a loading screen once I log in, despite my doing a full reinstall. Still a buggy piece of junk.

At the end of submitting a delivery order, I tried to select a Tip for the driver. When I would go to complete the order, I got an error: "Your order total was incorrect." I tried several times, backed out and resubmitted, and kept getting the same error. Eventually I tried raising the Tip to a higher amount and the order went through no problem. This may be a bug but it comes across as manipulative.

Love Chipotle, but the app needs serious improvement with functionality and ease of applying rewards or free items (that are issued when pick-up orders aren't exactly right). Fixing issues is annoying and takes too long. The "view bag online" feature doesn't list all items the troubleshooting doesn't allow you to enter multiple issues. (as if it's only possible for one thing to be wrong with an order...) For a company as successful as Chipotle, this app is shamefully in need of improvement!

What’s new

Thanks for using the Chipotle app! We've made your ordering experience even better with a new Chipotle Rewards Card widget, a few performance enhancements, security updates, and bug fixes included in this release.