When doing a video appointment with my husbands doctor a few days ago, it was really bad. It would pause and seem to be loading while that was going on, and even more annoying, you couldn't talk back and forth without waiting because of the time lapse. I hated it!!!! I've done video appointments with My Chart and we can talk freely back and forth with the doctor.
52 people found this review helpful
Way to completely fail at basic interface design, guys... The Date of Birth field, which you have to fill twice, does not allow text entry; only calendar-style date choosing. The problem is the first time defaults to 1990, which for me meant 120-odd taps, with carpal tunnel, to get to mine. When it came time to do closer to 500 for the second time, which defaulted to *today*, I closed the app and had to register on my computer, which it didn't like much because it isn't the device I'll use.
30 people found this review helpful
No instructions given that adblocking and basically any security measures on the device would need to be completely disabled or this will not function. Caused technical issues that led to a late appointment and frustration. Also causes a huge drain on the phone battery and made it overheat to a point it would not charge before cooling down quite a bit. This doesn't happen with other video call apps or similar services. Definitely needs work.
32 people found this review helpful