Mobi by Rogers

FIFTEEN

About this app

Elevate your Vancouver adventures with the Mobi by Rogers app – the quickest way to sign up and get riding. Our classic bikes and ebikes can be unlocked and returned to any Mobi by Rogers station throughout the city, making bike share ideal for getting around Vancouver.

Sign up, locate bikes and docks in real time, manage your account, and find nearby stations with unmatched ease. Choose from a variety of passes directly in the app – Pay Per Ride, 24 Hour, 30 Day, or 365 Day – tailoring your experience to your needs.

Discover convenience as Mobi by Rogers stations are located near Vancouver’s bike routes, commercial hubs, parks, and transit points like SkyTrain stations."

Ratings and reviews

Mobi the bike share is fantastic, useful, affordable, and fun. Mobi the app is a flaming pile of hot garbage. It's slow, laggy, buggy, navigation is confusing or awkward, it's feature-poor, and data isnt even accurate (ie. # of free spots at stations). I'm begging you, Mobi/Shaw/whoever, please revamp this app. It's atrocious that it even got released in this form. The only reason I didn't give it one star is *technically* it works, took me like 15 min but I was able to set a payment option.

Overall, good service. Although I find the service quite useful and convenient, I had to give two stars for the app, reasons being: 1 - App can be improved on certain experiences, such as maps, payment, instructions. Overall it seems like it's running behind on other share / rental in terms of product UI and UX. 2 - While customer service itself is very prompt offering clear resolutions on my 2 requests so far, their digital infrastructure and tooling they work need modernization.

The app has been majorly updated and is now super easy and intuitive to use. My favourite feature is the ability to filter for the kind of bike you're looking for (ebike vs regular pedal bike), or if you're looking for an available dock, it can show that on the map as well. I honestly do not leave home without checking this app first for bike availability in my area - it majorly helps me plan my trip/route. If you're a regular Mobi user, this app is pretty much indispensable.