Works well except missing important functions App shows me what I want to see, let's me transfer funds, do e transfers and e deposites. However if I want to contact my bank I can't... There is no option to call the bank, you can call your credit card company but not your bank through the app which is stupid. Fix this and I'll give you 5 stars asap.
Behind in the times Nice app but it needs a few things. 1. Nexus Imprint support to make login easier. 2. Either investors edge support or that app radically fixed. 3. Mobile payment support via HCE or again that app fixed. 4. Pending charges for credit cards. Why is it other banks like RBC have completely eclipsed CIBC in technology quality.
The application is good, but the last version has limited the password size and I just can't login, then I can't use it. I think this is a regression error, I already see this problem in a previous version and it was fixed and now it reappears.
Needs more features Very disappointing. The features that I use most are not available. As usual CIBC fall short once again with customer service.
E deposit too restrictive The only reason I sign-up with CIBC is for their e-deposit feature. However, no matter how clear the image is, how perfectly aligned the check is within the four corners, it will complain and throw a 5024 error. After 3 consecutive errors, we should have the possibility to send the check anyway. It is very frustrating and does not save me time at all. Update: Just tried with ING Direct, it worked on the first try.
Hurry up with Android Pay or at least NFC Payments Your app is fine. I'll raise the rating when you catch up to RBC and allow for your app to use Android devices for tap and pay and/or get on board with Android Pay.
We’re listening to your feedback. This update includes new customer services:
• Redeem your credit card points
• Increase your credit limit
• Transfer a credit card balance
• Add another credit card holder
Having issues with our app? Contact us and we'll be happy to help: www.cibc.com/contact
Scotiabank is excited to provide you with an additional way to bank with us!