myCigna

3.3
15.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
Jun 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
3.3
15.3K reviews
Beshoy Girgis
April 16, 2022
As others have mentioned in their reviews, app won't log you in even when the same credentials work on the site. Error message: "Info Doesn't match Please recheck the information you entered..." I'm using a password manager so I know it's not a problem with the credentials being entered incorrectly. Also, this is on a brand new S22 Ultra so I don't think it's because I need to clear anything.
31 people found this review helpful
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Cigna
April 17, 2022
Hello Beshoy, I apologize with the trouble you are having when trying to login to our app. Please write to us at LetUsHelpU@Cigna.com and we will be happy to help. Thank you - N.J.
Elias Guzman
April 24, 2022
App is completely useless. Can't log in, and I was displayed the error message "You've tried to log in 5 times, unsuccessfully. You're username has been disabled. Contact customer service." I literally just downloaded the app. Customer service rep was extremely friendly, but told me to log in via a browser as the app is having issues. That's pretty unacceptable folks. Fix the app.
27 people found this review helpful
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Cigna
April 25, 2022
Hello Elias, I am truly sorry for your frustration. I want to assist with your issues with the mobile app. Please feel free to email me at LetUsHelpU@Cigna.com. Thanks-DN
Julia T
April 26, 2022
What a USELESS, PATHETIC, IDIOTIC, WORTHLESS app!! Why is it so hard for you guys to make a app that ACTUALLY works???? I can't login because the app FREEZES after I submit my login information EVERY TIME. It sits on a white screen with the Cigna logo for 5 minutes, then I get a pop up saying the app is frozen and needs to be forced closed. I can't ever get past that no matter what I do. I've uninstalled, restarted my phone, deleted the app cache and memory. SO ANNOYING AND FRUSTRATING.
9 people found this review helpful
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Cigna
April 27, 2022
Hello Julia. I'm so sorry for the trouble you are having with our mobile app freezing. I would like the chance to look into this. Please email LetUsHelpU@cigna.com for further assistance. - TLC

What's new

Minor enhancements and bug fixes