Cigna Health Benefits

Cigna

About this app

Use this app if your membership card displays www.cignahealthbenefits.com and a personal reference number (xxx/xxxxx…).

The Cigna Health Benefits app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa


Life can take you many places. That’s why, at Cigna, we want to give you easy access to the services you need, wherever you are.

With the Cigna Health Benefits app, you can:

&#8226 Search for a doctor, hospital or facility, and email the search results
&#8226 Download or send an electronic version of your membership card for you or a family member*
&#8226 Submit claims* and check the status of your pending claims
&#8226 Contact us with the tap of a finger

(*If applicable for your plan)

Ratings and reviews

Review from 2020: The app has been updated and now it doesn't work at all. Can't upload photos. It was bad enough before, as it just crashed if I took a photo from within the app. Now even if I take the photo beforehand and select it from the gallery, if doesn't upload it. Currently it's impossible to submit a claim from within the app. Update 8/2022: When are you going to fix this app. Read the reviews. Uploading images doesn't work and it is very frustrating. I've tested in on 3 devices now.

The idea of tracking your insurance and submitting the claims via the app is fantastic. However this one needs more work: despite the option to remember my username, etc., I still have to type in my password. Also, the interface is crashing regularly. It took me 3 trials to submit the picture of the invoice. I would like to ask Cigna to update the app and improve the user experience. Thank you!

The app behaves pathetically. Sometimes, doesn't open at all. If at all it opens, I encounter errors on every step especially while uploading pictures. Recently, it has become a headache. I am fed up.

What's new

- Minor bug fixes