Cigna Health Benefits

952 reviews
Content rating
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About this app

Use this app if your membership card displays and a personal reference number (xxx/xxxxx…).

The Cigna Health Benefits app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa

Life can take you many places. That’s why, at Cigna, we want to give you easy access to the services you need, wherever you are.

With the Cigna Health Benefits app, you can:

&#8226 Search for a doctor, hospital or facility, and email the search results
&#8226 Download or send an electronic version of your membership card for you or a family member*
&#8226 Submit claims* and check the status of your pending claims
&#8226 Contact us with the tap of a finger

(*If applicable for your plan)
Updated on
Nov 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

931 reviews
Adnan Erhan Akgül
December 8, 2023
I'm sorry but I haven't seen such a useless app. If I'm going to enter my user-id AND my password everytime - say if I need my card at the doctor's appointment or other places, what's the point of installing an app? Remember me doesn't work. It is not clear where the app downloads the cards. It is not clear if the app is sending the card by email or it will send the request to a department like in 60's so they will send an email... Such a water of time...
1 person found this review helpful
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Roxanne Willis
October 6, 2023
Complete BS. The MyCigna app that I was using says it's no longer compatible with my phone and before I could use the app, I'd have to install the new one. This one, Cigna Heath Benefits, seemed to make sense, but there is not a personal reference number on my card to even try.
33 people found this review helpful
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David Bushnell
August 8, 2022
Review from 2020: The app has been updated and now it doesn't work at all. Can't upload photos. It was bad enough before, as it just crashed if I took a photo from within the app. Now even if I take the photo beforehand and select it from the gallery, if doesn't upload it. Currently it's impossible to submit a claim from within the app. Update 8/2022: When are you going to fix this app. Read the reviews. Uploading images doesn't work and it is very frustrating. I've tested in on 3 devices now.
109 people found this review helpful
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What's new

- Minor bug fixes